Alihan Gündoğdu

Reis Kuyumculuk şirketinde Ortak Kurucu

Istanbul, Istanbul, Türkiye

About

Experience

  • Ortak Kurucu at Reis Mücevherat ve Kuyumculuk
    Jul 2016 - Present · 10 yrs

  • Customer Care Lead Global and Strategic Clients at Firmenich
    Oct 2012 - Jul 2016 · 3 yrs 10 mos

    Giving service to both, flavor and perfumery departments. Manage all customer orders, including order processing, follow-up and send confirmation. Demand Planning, Stock and Warehouse Management Responsible for all import operations Coordinate proactively with account management team and potential clients to develop leads for the products and close deals. Handled the responsibilities of designing activities to improve business performance and customer satisfaction. Responsible for generating ideas on ways to resolve problems and serve customers in a better way Prepared daily, weekly and monthly statistical reports Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures. Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests Coordinate with logistics and supply chain department to achieve all business objectives Attending client visits and meetings Manage new and existing accounts by planning and organizing daily work schedule to manage the daily orders and general operations related to our customers.

  • Foreign Trade Executive at MKS Transformer Equipments
    Jul 2009 - Oct 2012 · 3 yrs 4 mos

    Coordination and management of all and every steps of import and export operations. Working coordinately with customs,customs officers, forwarders,supplier and purchaser. Using ‘ Dahilde İşleme İzin Belgesi- DİİB’ in import and export operations. Managing opening-usage-closing process of DİİB in communication with İMMİB and DTM. Visited several times DTM- Dış Ticaret Müsteşarlığı to discuss process of DİİB Usage letter of credit in import operations Organisations of road and maritime transportation. Correspondence and interview with foreign companies. Organizing all steps of sectoral foreign exhibitions and personally participated them in several countries.

  • Sales at Tanim Sigorta Aracilik Hiz.
    May 2009 - Jul 2009 · 3 mos