United States
I help to strengthen commercial and operational strategies through Data, Automation & Analytics. Competencies: • Programming Languages: R, Python (NumPy, Pandas, Matplotlib, Scikit learn), MySQL, SAS. • Business Intelligence: Tableau, PowerBI, Machine Learning, Natural Language Processing, MS Office. • Big Data: Hadoop, Hive, Spark, Sqoop, Impala, PySpark. I love going to new places and meeting new people, and I have a passion for helping people. I aspire to be someone who can give opportunities to people who are not lucky enough to get them, in any way possible. Feel free to contact me at [email protected]
• Spearheaded end-to-end automation of all key financial reporting processes, significantly improving operational efficiency by enhancing data cadency, availability and accuracy. • Partnered with leaders in Revenue Management, Sales, Operations, and Accounting to design and implement data-driven solutions by leveraging PowerBI, SQL and Apex applications to support strategic initiatives. • Built data models and interactive dashboards by integrating, transforming and analyzing data from various sales and customer relationship management systems, empowering over 400+ corporate and field users with actionable insights. • Leveraged statistical modeling and machine learning techniques, including clustering, to develop internal benchmarking reports which grouped hotels based on the statistical significance of their specific attribute enabling users to conduct unique customized KPI comparisons, highlighting opportunities for revenue optimization and operational improvements. • Eliminated human error in daily processes by streamlining complex business workflows, reducing time taken to access critical data by 75% for stakeholders. • Achieved 50k monthly views on the BI reporting platform which increased user engagement and supported real-time data-driven decision making across departments. • Ensured accuracy and reliability of key data (forecasts, budgets, incoming lead volume, their response times, sales, booking pace) by implementing processes for regular auditing and validation, which was essential in maintaining data integrity. • Conducted development & implementation sessions with field users and data engineers, contributing to the continuous improvements of BI outputs. • Guided and mentored junior analysts and interns, fostering a collaborative environment and improving best practices as well as team proficiency in BI tools.
• Responsible for management of deliveries, orders, staff and inventory including 20,000 lbs of weekly donations. • Led the operations process improvement project during the pandemic, providing continuous exceptional customer service and bringing in a record of 100+ low-income families in one week.
Ensure housekeeping operations division & inventory is clean and fully stocked on 8 floors. Provide evening/turn down service for guests.
• Keep all the restricted data secure as per school policy with the help of Data Loss Prevention Software. • Assist in tasks related to OSU’s Information Risk Management Program, and other areas of compliance. (PCI/HIPAA) • Report any violation if there is a data breach.