Sydney, New South Wales, Australia
Experienced Customer Success Manager currently at Stripe, with a robust background in strategic roles across EMEA and APAC. My career spans diverse responsibilities, from managing enterprise customer portfolios and driving upsells at Stripe to advising C-level executives on recurring revenue models at Zuora. I have also led business development efforts across multiple regions, contributing to substantial growth and generating high-value deals. My background in business development and strategy equips me to anticipate client needs, tailor solutions, and ensure lasting success for every partnership. Fluent in four languages, I harness my multilingual abilities to forge strong global relationships and deliver exceptional results across diverse markets.
Stripe builds programmable financial services. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Smart Communications is a SaaS company that specialises in customer communication and engagement solutions. The platform offers businesses tools to automate and personalise customer interactions across various channels, enhancing customer experience and streamlining communication processes. Smart Communications’ solutions are designed to improve customer retention, drive operational efficiencies, and support effective post-implementation customer management.
The Subscribed Strategy Group (SSG) is the customer advisory arm of the Subscribed Institute that partners with the most recognisable global brands to drive measurable performance improvement in their recurring revenue businesses. Our learnings and leading practices are rooted in our work and proprietary data from over a thousand companies around the world that are monetising recurring customer relationships and outcomes.
Zuora is the world's leading subscription management platform. It offers a SaaS solution designed to help businesses manage and optimise their subscription-based revenue models. Zuora's services include recurring revenue advisory, billing, collections, revenue recognition, and subscription analytics.
CentralApp offers digital marketing and business solutions designed to boost local businesses' online presence. The platform provides tools for website creation, digital marketing, and CRM, helping SMEs simplify digital transformation and enhance customer engagement.
Cedefop, the European Centre for the Development of Vocational Training, is an agency of the European Union established to support the development of vocational education and training (VET) systems across Europe. Cedefop conducts research, provides data and analysis, and develops policy recommendations to improve VET policies and practices. The organisation aims to enhance the quality and relevance of vocational training, support lifelong learning, and help bridge the gap between education and the labor market.