Alice NG

Toronto, Canada

Canada

About

I used to work in bank in Hong Kong, and I am currently looking for a position in a bank. Although I don't have much experience, I will work seriously and hope to give me a chance.

Experience

  • Operator at Accelerated Global Solutions
    Nov 2024 - Mar 2025 · 5 mos

    • Specializes in shipment tracking, customer communication, and issue resolution • Skilled in coordinating deliveries and ensuring timely shipments • Provides exceptional support to enhance the customer experience

  • Counter Service Officer at Standard Chartered Bank (HK)
    Oct 2023 - Jan 2024 · 4 mos

    • Provide quality service through efficient and customer-friendly counter transactions • Deliver banking services and solutions by understanding customer needs and making appropriate referrals • Support branch operations and services and adhere to relevant guidelines and procedures

  • Counter Service Officer at Hang Seng Bank (HK)
    Feb 2023 - Aug 2023 · 7 mos

    • Provide quality service through efficient and customer-friendly counter transactions • Deliver banking services and solutions by understanding customer needs and making appropriate referrals • Support branch operations and services and adhere to relevant guidelines and procedures

  • Part-time Salesperson at UNIQLO
    Nov 2022 - Feb 2023 · 4 mos

    Assisted with merchandise sorting, including shipping and display arrangement Provided store reception and greeted customers in a friendly manner Managed fitting room reception, ensuring a smooth customer experience Handled cash register operations and processed transactions accurately Delivered excellent customer service and addressed inquiries effectively Maintained store cleanliness and organization to uphold brand standards

  • Part-time Cashier at ZARA
    Nov 2021 - Aug 2022 · 10 mos

    Processed transactions accurately and efficiently at the cash register Assisted customers with purchases, returns, and inquiries Provided excellent customer service to enhance the shopping experience Maintained a clean and organized checkout area Supported general store upkeep and cleanliness