Chorley, England, United Kingdom
My career goals are focussed to making an impact in what I do both for the organisation and the people I lead. My success orientation and strong work ethic drives me to work collaboratively empowering and motivating those around me, while keeping sight of organisational imperatives and business need. Proven success in building and sustaining relationships - remembering people, connecting with and understanding people at all levels, networking at an internal, national and international level. For example through international recruitment across the world I engage and manage relationships with numerous agent, partners, national and international schools, adapting approach for different cultural sensitivities. Managing a team based in Lancaster, London and Europe. Results focussed approach has led to increased market share across Europe in the highly competitive higher education market.
Experienced Student Recruitment Manager with a demonstrable history of working in the higher education industry. Successful in increasing and diversifying the student cohort across all faculties. Skilled in leadership and management, project delivery, stakeholder liaison and relationship building.
Responsible for managing Lancaster University’s undergraduate and postgraduate student recruitment activities across Europe, Russia and South America. My managerial responsibilities include, but are not limited to: the design and implementation of strategic operating plans; enquiries of management; schools engagement; application generation; data analysis; event planning and implementation; budget management to achieve university strategic aims and objectives. Relationship management with partner schools and agents to increase and improve potential income and KPIs. Provide high quality market intelligence, expert knowledge and data to inform the development of country specific strategies and identifying new business opportunities. Design & implementation of international student recruitment strategies and operational plans in designated markets. Management of the Cyprus Office & locally based staff. Management of over 40 part time staff (Student Ambassador Scheme) Management of a network of agents including performance monitoring, relationship development, negotiating of commission payments & contractual terms. Budget management to adhere to protocols for smooth operations and growth within the correct markets. Responsibility to develop and maintain productive relationships with key external partner organisations such as the British Council; Ministry of Education; Government bodies and other sponsors. The role requires me to develop, deliver and evaluate marketing and recruitment strategies in my designated overseas markets. Designing, developing and implementing discrete recruitment-related projects to support the recruitment and conversion of international students.
Throughout my time at SearchQuest as a Social Media Consultant and Member of the SEO Development Team I gained vast marketing and sales experience through my experiences in a variety of roles: October 2012- August 2013: Member of the SEO development team, professional blog writer and Social Media campaign developer. October 2010- October 2012: Sales coordinator and member of the new business management team. Working in a busy corporate environment as part of a team in a one of the UK’s most progressive internet marketing agencies. The experience has allowed me to gain a wide variety of business, marketing, teamwork and customer relation skills, as well as improving my computer literacy. I have gained extensive knowledge of marketing and the operational aspects of our clients businesses as well.
Responsibilities and Skills gained: Working as a carer for the elderly was equally challenging and rewarding. Responsibilities included assisting the residents with personal care and dressing, making meals and drinks for them. I also trained as a medication administrator with responsibility for distributing controlled medication to the residents. I am a mature person who deals well with responsibility and pressure, who works well in a team, whilst listening to, and learning from senior members of staff. Training: Infection Control, Food Hygiene, Dementia Awareness, Waste Management, Fire safety and Medication Administration.