Saint Johns, Florida, United States
21 years in Fraud Management/Analytics with experience in MIS reporting/dashboard and analytic, fraud application review and monitoring, retail banking detection strategy and process, fraud risk and control, chargeback & recovery, common process and project management.
Leading and managing fraud strategy on scam, mules and claim abuses
Lead and manage common process activities/procedures, fraud technology investment planning, deployment of fraud tools for the regions and project testing and management, overseeing system production issue in fraud tools.
Lead and manage identification of fraud-related interests and critical requirements across all work streams and regions. Manage the drive to common in fraud related processes and capabilities across the horizontal and vertical landscape. Lead the deployment of common bank application for Fraud work streams in APAC region.
Manage Retail Banking detection monitoring, analytics, risk and control and investigation. Governance for Retail Bank authentication process for risk and control. Manage dispute, chargeback, recovery, write-off activities and regulatory reporting for Cards and Retail Banking. Manage all fraud analytics, MIS reporting and report automation for both Fraud and Authorization. Manage mortgage application monitoring and investigation for pre and post booking and partnering with Fraud Risk Policy team for policy tightening.
Provide technical support to various client in banking, education, government, telecommunication and tobacco industry. Support system development, coding, testing and implementation of Data Warehouse application. Support system analysis and design, pre-sales activity thru initial POC(Proof-of-concept), software demonstration, requirements gathering for prototype and development of prototype applications.