Riyadh, Saudi Arabia
๐ฏ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ข๐ ๐๐ง๐ ๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐๐๐๐๐ซ | ๐๐ฎ๐๐ฅ๐ข๐ ๐๐๐ฅ๐๐ญ๐ข๐จ๐ง๐ฌ ๐๐ฑ๐ฉ๐๐ซ๐ญ | ๐๐จ๐ฎ๐ซ๐ข๐ฌ๐ฆ & ๐๐๐๐ฅ๐ญ๐ก๐๐๐ซ๐ ๐๐ง๐ง๐จ๐ฏ๐๐ญ๐จ๐ซ With over two decades of experience at the intersection of public relations, stakeholder engagement, and service excellence, Iโve led transformative initiatives across healthcare, tourism, and hospitality sectorsโfrom coordinating international VIP visits to reshaping patient experience strategies in leading hospitals. Currently spearheading corporate patient engagement at Dallah Health, I specialize in designing impactful communication strategies that elevate organizational reputation, improve patient outcomes, and align with visionary care standards. My career includes celebrated roles at King Faisal Specialist Hospital, where I coordinated complex events, media campaigns, and high-level guest servicesโall while enforcing safety and quality benchmarks. As a Certified Public Relations Professional and Tourist Guide Trainer, Iโve trained professionals, guided international delegations, and contributed to national tourism effortsโall while serving as a board member in Saudi Arabiaโs cooperative tourism sector. My unique blend of analytical thinking, creative problem solving, and on-the-ground leadership allows me to build bridges between people, purpose, and performance. ๐น Letโs connect if youโre building a mission-driven organization that values human-centered service, stakeholder trust, and strategic communication.
โข Oversee and assess โmeet & greetโ services, orientation sessions, and tours for VIP visitors, official guests, and new staff, ensuring high-quality experiences and smooth operations. โข Lead the planning and coordination of both social and professional events by liaising with vendors, guests, and internal departments, promoting a seamless experience for all attendees. โข Engage in aligning the hospitalโs strategic goals with Public Relations and Media Affairs (PMA) Department initiatives, contributing to broader hospital objectives. โข Design and implement quality standards within the PMA department, monitoring processes to ensure that all services meet hospital quality benchmarks. โข Act as the Safety Liaison Officer, delivering safety training within the PMA department and ensuring compliance with safety protocols to protect staff and visitors.
โข Coordinate and manage requests for photographic documentation to ensure timely and accurate coverage, particularly for critical hospital events and departmental needs. โข Arrange and oversee photo sessions for public relations and promotional content, focusing on events, personnel portraits, and notable hospital activities to support the branding and communications goals. โข Act as the Safety Liaison Officer within the department, ensuring adherence to health and safety standards during all media and photographic activities on hospital premises. โข Facilitate the meet and greet service for VIPs, new employees, and official guests. This includes organizing city orientation sessions for international visitors and ensuring they receive a comprehensive introduction to the hospital and Riyadh.
โข Efficiently allocate and manage resources across 20-25 projects in various construction phases, ensuring adherence to specifications and completion within established budgets and timelines. โข Maintain high-quality standards and client satisfaction through daily, in-person communication, proactively addressing and resolving project challenges to align with client expectations and project goals. โข Enforce job site safety protocols and ensure compliance with all safety regulations, coordinating with local municipalities to secure inspections and approvals necessary for project conformity with master plans.