Alex W.

Strategic Account Manager | Timescapes

Greater Melbourne Area

About

With over 15 years of experience in sales, business development, and growth strategy, I specialize in managing commercial contracts and fostering long-term client relationships. Currently serving as a Strategic Account Manager at Timescapes, I focus on leveraging key performance indicators and communication training to deliver value and support client success. My professional journey spans roles in account and technical support management across SaaS and commercial building industries. I have a consistent track record of contributing to strategic account retention and managing high-value portfolios, including contracts for prominent organizations. My work is driven by a commitment to optimizing performance and creating impactful client partnerships.

Experience

  • Strategic Account Manager at Timescapes
    Mar 2026 - Present · 5 mos

  • Account Manager at Nintex
    2019 - Apr 2023 · 4 yrs 4 mos

  • A.G. Coombs (11 yrs 1 mo)
    • Account Manager (Contracts/Sales)
      2017 - 2019 · 2 yrs

      Key Account Manager - $4.7M total maintenance portfolio, leading strategic account retention and contract negotiations for high-profile clients such as NAB, Melbourne University, RMIT, and JLL.

    • Technical Support Manager
      2012 - 2017 · 5 yrs

    • Apprentice
      Jan 2008 - Dec 2011 · 4 yrs