Alex Horton

Territory Account Executive | Former Hospitality Operator | Helping Restaurants Grow Through Technology

Greater Boston

About

Client-focused professional with a foundation in hospitality leadership and account management. I’ve spent years leading cross-functional teams, driving performance in high-volume environments, and building strong client relationships rooted in trust and results. My background in hospitality shaped how I approach business - service-driven, detail-oriented, and focused on execution. I’m passionate about creating real value for clients and teams through clear communication, accountability, and a proactive approach to problem-solving. Whether in hospitality or SaaS, I thrive in fast-paced, people-first environments where impact matters.

Experience

  • Territory Account Executive at Toast
    Feb 2026 - Present · 5 mos

  • Broadway Hospitality Group (2 yrs 8 mos)
    • Assistant General Manager
      Sep 2024 - Feb 2026 · 1 yr 6 mos

    • Assistant Manager
      Jul 2023 - Feb 2026 · 2 yrs 8 mos

  • Account Manager at Definitive Healthcare
    Nov 2021 - Mar 2024 · 2 yrs 5 mos

  • Regional Business Manager at Pathline Labs
    Nov 2020 - Nov 2021 · 1 yr 1 mo

    • Develop and execute strategic territory plans to drive service offerings to competitive customer accounts in the Philadelphia and Delaware regions hospitals, surgery centers, urgent cares, and other healthcare facilities • Promote and sell histopathology molecular diagnostic testing services targeting physicians, hematologists, oncologists, gastroenterologists, OBGYNs, urologists, lab directors, hospital directors, and chief nursing operators through developing a customer acceptance

  • Account Manager at Vikor Scientific
    Jun 2020 - Nov 2020 · 6 mos

    • Cultivated and managed relationships with Physician Offices and Healthcare Facilities promoting a portfolio of products through sales calls and office visits • Created and maintained a territory plan that exceeds targeted goal, covering Philadelphia, North New Jersey, and the state of Delaware • Successfully implemented newly active accounts and continuously maintained a high level of customer satisfaction through consistent communication with medical and administration staff