Aosta, Valle d'Aosta, Italy
International corporate communication master's student experienced in digital marketing and communications with a passion for the beauty, fashion and automotive sectors. Double Bachelor's degree in Italian and French, specialising in Languages for Business and Communication. Proven expertise in customer management, corporate communication, public relations and advertising gained through internships and work experience in diverse industries.
- Supporting the management and retention of existing clients. - Preparing commercial offers, handling orders, and managing follow-ups. - Liaising with internal teams (production, logistics, quality) to ensure customer satisfaction. - Assisting in commercial negotiations. - Contributing to the improvement of internal processes related to sales activities.
- Developing and editing external communication materials, including articles, web stories, press releases, and social media posts - Assisting in the planning and execution of communication campaigns and events, ensuring alignment with corporate messaging - Conducting research on industry trends and competitors, and preparing reports or presentations for the team - Maintaining contact with key journalists and influencers to strengthen media relations
- Managing the booking for test drives - Managing the appointment agency - Organizing the lounge for events
- Performing car acceptance - Organizing the company agenda with appointments - Communicating with customers - Communicating with suppliers - Bringing cars in for overhaul and convergence - Developing and designing a business plan in order to pursue the company's long-term goals - Maintaining and managing the company's web page and social profiles - Creating company content, messages and values to share with customers - Managing accounts and budgets
- Developing a digital marketing strategy for the salon - Looking after the social media platforms (Facebook, Instagram, Twitter and Youtube) - Developing and posting content on a daily basis - Creating blog posts and landing pages - Updating and using the WordPress website - Writing emails and newsletters - Checking the Google Ads campaign - Developing and monitoring new campaigns - Finding new trends and monitoring the insights - Optimising the SEO