Alex Heilberg

Information Technology Manager

San Francisco Bay Area

About

Information Technology Manager with 35 years experience managing applications and infrastructures from Development to Production for the Financial and Healthcare industries. Skilled in identifying technology needs, developing solutions, collaborating with business partners, and implementing complex solutions in 24 X 7 mission critical environments.

Experience

  • IT Consultant at Kaiser Permanente
    Apr 2004 - Present · 22 yrs 3 mos

    Managing IT application and infrastructure related projects for a multi-site Healthcare organization. Integrated the Splitter/Router applications with KP HealthConnect. Have worked on Member Payment Services, KP Claims Connect, and other Revenue Management related projects.

  • Sr. Manager/Managing Director at Charles Schwab & Co.
    1997 - 2002 · 5 yrs

    Systems Sr. Manager for Electronic Brokerage Technology (www,Schwab.com) and Managing Director of systems for Services for Investment Managers (www.SchwabInstitutional.com). Managed Project Managers and System Administrators responsible for installing and maintaining Windows, IBM AIX, and SUN Solaris systems required for engineering, development, testing, pre-production, and production. Setup a Business Continuity Plan and Business Resumption Service for Electronic Brokerage Technology. Assisted in creating similar plans in other divisions of the company.

  • Consulting Systems Engineer at Bank of America
    Apr 1997 - Oct 1997 · 7 mos

    3rd level Windows Server OS support for all branches

  • IT Operations Manager at Color Spot Nurseries
    Apr 1996 - Apr 1997 · 1 yr 1 mo

    Responsible for Design, Deployment and Support of all company wide IT related equipment, software, and training.

  • IT Operations Manager at Century Analysis Inc.
    Apr 1986 - Apr 1996 · 10 yrs 1 mo

    Component level repair tech., PC tech., LAN Admin., UNIX Admin., Windows Admin., IT Ops Mgr.