Berlin Metropolitan Area
Core Competencies - ecommerce & Advertising: 15 years of marketplaces knowledge based on eBay and Amazon experiences. - Strategic: Strong operational experience enables development of pragmatic and visionary strategies. - Team leader: Led teams of up to 8 FTEs. Proven expertise how to build resilient and successful teams. - End-to-end: Holistic thinking, from user impact, operational effort to financial incrementality. - Data: Strong data focus, usage of BI Tools for decision making, monitoring and insight generation. - Resilience: Comfortable with uncertainty and organizational complexity. Proven in prioritization. eCommerce professional with 15 years of experience in strategy and operations across B2C and B2B. Experienced in leading teams of up to 8 FTEs. Proven in developing and implementing customer-driven ecommerce solutions across EU. Savvy in working cross-functional with data, product and business teams. Managing strategy and commercial operations at Advertising B2B SaaS platform EPWR.COM for 4.5 years helping sellers to grow and steer sales on the Amazon Marketplace. Holding marketplaces roles at eBay for over 10 years in shipping, buyer experience, payments, business development and advertising. Strong match with eBay culture. Proven in working across teams / locations / agendas. Savvy in working with resilience and ambiguity. Enjoy coaching individuals. Customer-centric.
- Run an AI-driven startup in the digital publishing business to redesign and automate book publishing processes with the help of AI. - Writing, publishing, and marketing of sports books for kids in collaboration with professional sports athletes.
- Ownership of the retail media strategy and execution, including sales, onboarding, account management, upselling, pricing, product adaption and contract management. - Achieved 100% revenue growth within 12 months by aligning EPWR with high-margin ad products and target audiences. - Built and standardized pre- and post-sales processes, such as SLAs, escalation procedures, onboarding frameworks and resource allocation. - Acted as C-level point of contact to foster client relationships and capture strategic feedback; maintained close collaboration with merchants. - Led escalation management for product and client issues. - Introduced retail media product automations to reduce manual processes on both client and company side. - Led teams of 5 -10 FTEs from sales, account management, BI and product. - P/L ownership, including business plan creation and sales forecasting.
- lead incubation of EU gift cards - business & product planning - stakeholder management across teams / geographic locations
- Leading go to market payment / checkout projects on ebay.de - Checkout funnel expert - Introduced one-click payment at ebay.de - Driving prioritization and execution in an international environment - Customer advocate: translation of payment/checkout customer needs into detailed product requirements - Management of mobile releases for IOS, Android & mobile web
Advertising sales responsibility for financial and automotive industry on ebay.de
- Acquisition of ecomerce and gaming clients for Moneybookers payment suite - Contract negotiation with payment providers - Creation & launch of a loyalty program - Technical integration lead for new clients