Singapore, Singapore
A very quick learning and adapting person , a good leader and as well a very good team player , a harding working person with a friendly personality, ,possessing good communication & hospitality skills and a proven ability to ensure that all customer expectations are met during the restaurant and bar experience and providing good hospitality standards to my guests.
I am currently managing Restaurant Matera - a 1 Michelin star restaurant , where I am in charge of the wine program and as well the whole management of the floor staff
Being a part of preopening team and creating a very competitive wine list together with the head sommelier. Around 600 labels were added. In charge for weekly ordering and monthly inventories and creating a close monitoring of par level of the venue dictated by the SOP. Adding new labels together with the Head Sommelier in order to enhance guests experience and enhancing profitability of the venue. Creating ad-hoc promotions to ensure that the labels are sold in uniform way. Having a solid customer service and giving recommendations about the wine selections based on the food order. Dealing contracts with suppliers to ensure the max profitability of the venue .
Responsible for a menu that contain 300 champagne labels and 150 still wine. Creating the sommelier selection page in the drinking menu to ease up the movement of some of the product kept in stock for more than 5 years. Working closely with the General Manager to enhance the wine list by adding or removing selection of labels from the menu Creating new relationships with the suppliers andgetting the most competitive prices for the venue. Arranging tastings and classes assisted by winemakers(E.g. Ettiene Guigal, Veuve Cliquot la Grande Dame) . Adding new and exciting labels in the menu at the most competitive prices by arranging minimum deliveries and minimum quantities delivered . Maintaining a close relation with high spenders by doing personalized bookings by contacting me personally. Creating new POS keys for the system when new labels were created. Working close with Guest Relations Manager and creating wine pairing for bookings with a wine pairing menu.