Bucharest, Bucharest, Romania
• Enthusiasm for fostering agile methodologies (Scrum & Kanban) enhancing delivery and release management processes • A strong background in coordinating delivering, deployment and managing stakeholder communications showing commitment to continuous improvement. • Proven ability to identify and mitigate risks, as well as ensure timely and efficient releases, alignment with mission-driven environments focused on successful software deployments. • Passion for leveraging technical expertise to promote excellence in project outcomes.
• Operating systems: Linux, Windows Server. • Database: SQL. • Monitoring and analytics: Digital View. • Owning end-to-end release management on Platforms by defining and driving a standard, future-proof, and agile process. • Patching Cloud environments UAT/OAT/DR/PR by using iDeploy Tool • Collaborating with stakeholders to plan releases, coordinate deployments, and manage timelines. • Ensuring continuous and timely release drops to production and managing inter-platform dependencies. • Identifying risks that could delay releases and managing escalation to mitigate impact. • Documenting and communicating release information to the Release Management team. • Leading service request/incident dispatch and maintaining daily/weekly communications with customers and third parties. • Conducting daily system health checks, addressing alarms, and supporting UAM, IM, SDM, CM, and Problem Management teams.
• Operating systems: Linux, Windows Server. • Database: SQL. • Monitoring & Analytics: Digital View. • Tools: deploy, Digital View. • Managed ingestion, encoding, and distribution of video content, including electronic program guides and metadata. • Provided end-to-end troubleshooting for video streaming issues and escalated complex problems for further resolution. • Conducted quality assurance, staging, and testing to uphold high standards for video and system functionality. • Prepared system health, capacity, and performance reports for 200 Channels and 50 Origin Servers using Linux. • Coordinated with field engineers for server, storage, and network device replacements to ensure seamless functionality. • Planned, presented, and executed encoder swaps with minimal impact to operations. • Created and updated technical documentation, procedures, and test plans for IPTV systems and processes.
• OS: Windows • Install, configure hardware/software • Manage inventory for security • Resolve system issues timely • Maintain knowledge database • Explain tech concepts to stakeholders
• Operating systems: Windows, Apple • Led projects, main contact for team/stakeholders • Managed expectations, identified risks, ensured quality • Installed/configured hardware/software/networks • Addressed tech issues, supported users • IT asset management
• Operating systems: Windows, Apple, Parallels. • Provided technical support for hardware, software, and peripherals, achieving rapid solutions per SLA. • Installed, configured, and maintained computer systems and network equipment including routers and IP cameras. • Set up and monitored network performance, including cabling and security configurations. • Delivered comprehensive technical assistance and training through various communication channels. • Overseen backup processes including tape rotation and data restoration. • Managed AV equipment installation and ensured optimal inventory rotation. • Back-up First Aid responder