United States
• Develop internal guidelines and templates to support department operations • Provide comprehensive administrative and logistical support, addressing inquiries and resolving issues to ensure smooth daily operations • Support PDD programs, including managing the sign waiver process, procuring legal notices, organizing public meetings, and disseminating notifications, while ensuring compliance with contract budgets and grant constraints • Act as the primary liaison between the PDD and other city departments, ensuring smooth operations across IT support, procurement, employee onboarding in collaboration with HR, and office maintenance coordination with the building authority • Manage the oversight of the city’s purchasing card, ensuring compliance with internal policies, financial regulations, and applicable government standards • Collaborate with the Office of Contracts and Procurement to identify and implement process improvements for administrative and operational efficiency • Coordinate with internal teams to ensure timely and accurate responses to FOIA requests in compliance with legal and regulatory requirements • Analyze financial and operational data from Departmental Financial Services to perform analysis of program effectiveness • Assist in budget development and tracking to ensure alignment with department goals • Monitor and track budget expenditures regarding travel, providing regular reports to management to ensure financial resources were allocated efficiently and in accordance with approved travel budgets • Perform cost-benefit analyses and economic evaluations to support decision making for current and proposed programs • Independently research and analyze budget performance, comparing actual expenditures against budget forecasts
• Provided comprehensive administrative and logistical support, addressing inquiries and resolving issues to ensure smooth daily operations • Operational manager for PDD contracts, budgets, grants, and programs • Monitored and tracked budget expenditures regarding travel, providing regular reports to management to ensure financial resources were allocated efficiently and in accordance with approved travel budgets • Developed internal guidelines and templates to support department operations • Managed internal operations, including inventory • Developed new or modified program policies, regulations, goals, or objectives • Gathered and analyzed multiple sources of information and ensure validity through policy and procedures • Led the onboarding process for new hires and interns, ensuring a seamless and engaging experience from pre-employment through to full integration within the department • Monitored and tracked onboarding progress, providing continuous support and resolving any issues that arose during the onboarding phase • Supported PDD programs, including managing the sign waiver process, procuring legal notices, organizing public meetings, and disseminating notifications, while ensuring compliance with contract budgets and grant constraints • Updated internal systems to track the status of correction orders, ensuring real- time visibility and accountability for GSD Processing
• Negotiated, drafted, and managed contracts with vendors, ensuring favorable terms and compliance with organizational goals • Collaborated with suppliers to negotiate contract terms, including payment schedules, timelines, and deliverables, ensuring mutually beneficial agreements • Monitored vendor performance, maintaining detailed contract files and evaluating service quality to determine ongoing relationships or potential contract termination • Coordinated the gathering of required documentation and information to facilitate the creation of new contracts, ensuring all details were accurate and timely • Managed the sanction review process, securing necessary approvals before finalizing contracts to ensure compliance and risk mitigation • Supported the onboarding process for both current and potential new vendors, ensuring a smooth integration into the organization’s operations • Collaborated with TruChart administrative staff to ensure proper vendor integration and accurate record-keeping • Conducted detailed budget analysis to ensure contract alignment with financial goals, making necessary adjustments to maintain budgetary targets and future financial projections
• Maintained comprehensive, up-to-date logs, ensuring seamless file management and accessibility within SmartCare, and ensuring compliance with organizational standards • Conducted regular audits within SmartCare to verify the integrity of the filing system, ensuring data accuracy and adherence to best practices • Oversaw inventory management and procurement processes, handled supply orders, requisitions, and coordinated shipment deliveries to ensure seamless operations • Diligently followed verification procedures, prepared and organized records for efficient archiving and ensured easy retrieval • Ensured timely delivery of patient appointment reminders and collaborated with team members to maintain up-to-date client information, ensuring accuracy and consistency across all records • Led the organization of the master patient index, completing assigned sections of the daily audit trail to maintain data accuracy and organization • Ensured timely availability and accuracy of patient records by processing and updating charts within SmartCare, facilitating efficient chart location management • Ensured record availability by processing charts into SmartCare using mark-off procedures and facilitating chart location activities • Analyzed data on customer satisfaction and client health conditions and improved data collection and tracking procedures