San Luis Obispo, California, United States
San Luis Obispo native, with over a decade of experience in medical administration as a supervisor and human resources manager across multiple specialties. Experience overseeing day to day practice administration, staff management, provider relations, and credentialing. Strong background in medical billing with knowledge of an insurance claim life cycle, CPT/ICD10 coding and successful negotiation of provider reimbursement with contracted insurance companies. Previous management experience in medical aesthetics with detailed knowledge of cutting edge medical aesthetic treatments including neuromodulators, dermal fillers, micro-needling, laser hair removal, dermal laser resurfacing. Familiar with aesthetic provider salary negotiations and commission structures. Knowledge of current policies relevant to medical practice management including Labor Laws, HIPAA/OSHA regulations and updates to CMS/Medicare policies. Strong background in standard office protocols and proficient in HRIS BambooHR, Word, Excel, Quickbooks, and multiple EMR systems including: Medware, MOD MED, Clinix, Nextech software.
As the Practice Manager for both the San Luis Obispo and Templeton clinic locations, I am responsible for daily practice flow and staff management including recruitment and onboarding of new staff, performance reviews, administration of employee benefits/401K management, ensuring staff adherence to policy and procedure manuals, responsible for organizing/facilitating weekly staff meetings for staff and medical providers, management of staff time cards, management of inventory/purchasing of medical/office supplies, assured compliance with OSHA/HIPAA standards, verify accuracy of biopsies/MOHS procedure log, auditing medical data entry for accuracy.
Responsible for recruitment and onboarding of new staff, salary negotiation, benefits administration, creation and implementation of clinic policy and procedure/compliance manuals including: Employee Handbook, Illness and Injury Prevention and Covid-19 Policy Manual, organizing/facilitating staff safety meetings, maintenance of physician credentialing including medical licensure, CME and maintenance of malpractice liability and work comp insurance policies, verify/submit employee/contractor payroll through QuickBooks, maintaining current knowledge of and office compliance with OSHA/HIPAA standards
Assisted my partner in opening a restaurant and bar in 2021 and left my position as an administrator. I returned to healthcare after a 10 month break, but continued to assist Benny's as needed in a human resources capcity.
Duties include; Oversee all daily operations of front and back office with a staff of four providers and support staff of up to 10, physician credentialing, maintenance of liability and work comp policies, recruitment, training and retention of staff, staff reviews and salary negotiations, maintaining EMR system (Nextech), administering employee benefit plans, managing 401k, organizing and presiding over all Front/Back Office and Provider meeting, staff meetings, coordinate and oversee bimonthly provider meetings, supervise all financial aspects of practice including organizing and presenting financials for provider/owner, maintain oversees all inventory/purchasing of medical/office supplies/aesthetic products such as dermal fillers, neurotoxins, threads, maintain full suite of aesthetic lasers including provider training and laser maintenance, verify and submit payroll through ADP, maintaining current knowledge of and compliance with OHSA/HIPAA standards