Alexandra Frey

Customer Success Manager at Sweap

Berlin, Berlin, Germany

About

Experience

  • Customer Success Manager at Sweap
    Aug 2025 - Present · 11 mos

  • Customer Success Manager at Sentryc GmbH
    Mar 2024 - Jul 2025 · 1 yr 5 mos

  • InvitePeople (5 yrs 10 mos)
    • Customer Success Manager (digital, live, hybrid)
      Sep 2021 - Feb 2024 · 2 yrs 6 mos

      InvitePeople – die digitale Eventplattform für Veranstaltungen jeder Größenordnung. Profitieren Sie von einem europäischen Datenserver, einer individuellen Preisgestaltung sowie umfangreichen Funktionen und Tools, die Ihre digitale oder hybride Veranstaltung zu einem individuellen Erlebnis machen. https://invitepeople.com/de/

    • Senior Event Manager / Office Manager
      May 2018 - Aug 2021 · 3 yrs 4 mos

  • Sourcing Manager - EMEA – VenueSource at albamy GmbH/albamy limited
    Jun 2015 - Jun 2016 · 1 yr 1 mo

    albamy GmbH is a meeting and event management company operating in Europe, Middle East and Africa. Our clients are large international corporations, outsourcing their venue search for their meetings to us, starting with searching the right venue to planning the event. My tasks • Hotel and Venue Sourcing / finding as well as research of new destinations • Key Client "Microsoft" • Contract negotiations with hotels and venues • Accounting and invoicing • Database update and project reporting • Site visits to venues and destinations • Visiting trade fairs, such as IMEX or EIBTM

  • Program Coordinator & Faculty Assistant at IMD business school
    Nov 2013 - Apr 2015 · 1 yr 6 mos

    - Coordinating and planning Partnership and Open Enrollment Programs for Executives - Providing all program relevant information by email or through the, by me individually designed, Program Portal - Booking Accommodation for the different modules and coordinating specific accommodation requests (dates changes etc.) - Helping you with transports to, within and out of Lausanne - Making sure your Auditorium and Study rooms are ready to be worked in - Ensuring all program material is ready on the day of the session - Arranging all dinner and social activities - Main point of contact in case of questions and problems to solve