Greater Harrisburg Area
• Oversaw residential community of 700+ first-year students and supervised a team of 11+ student staff, ensuring a safe, inclusive, and developmentally supportive living environment. • Adjudicated low-level student conduct cases as a Hearing Officer in collaboration with the Office of Student Conduct, reinforcing community standards through educational discipline. • Implemented the Residential Curriculum model by mentoring RAs on programming strategies and facilitating learning opportunities that support holistic student development. • Coordinated crisis response and served in a rotating on-call capacity, managing critical incidents and collaborating with Public Safety, Health Services, and Student Affairs. • Supported diverse student populations, including students with intellectual disabilities, by promoting inclusive practices and fostering intentional, identity-affirming communities. • Managed key operational areas including front desk/mail services, room changes, facilities coordination, and quarterly health and safety inspections. • Maintained compliance with Clery Act and Title IX obligations as a Campus Security Authority (CSA) and mandated reporter, upholding university safety and reporting standards. • Utilized databases such as Maxient, The Housing Director, and StarRez to document incidents, track student concerns, and streamline communication across departments. • Participated in departmental committees, central office initiatives, and professional trainings to support strategic goals in residence life and student development. •Assisted with key aspects of the Residential Assistant recruitment process, including outreach and candidate recruitment, conducting interviews, evaluating applications, and supporting placement decisions to ensure a strong and effective residential team.
Led planning and execution of summer conferences, developing detailed plans for preparation, logistics, and breakdown in coordination with campus partners including Residence Life, Conference Services, and USH. Supervised and supported a team of Summer Conference Assistants, overseeing scheduling for desk shifts, on-call rotations, and conference coverage. Managed all logistical aspects of conferences: accommodation arrangements, key access, room setups, and day-of adjustments, ensuring smooth operations and client satisfaction. Served in an on-call rotation to provide crisis response, staff support, and risk mitigation during conference programming. Maintained detailed event schedules and itineraries, ensuring proper coverage and timely resolution of attendee concerns. Collaborated with cross-functional teams to support marketing, communications, and event coordination efforts. Contributed to residence hall transitions between semesters and completed additional departmental projects as needed.
-Developed, implemented, and evaluated evidence-informed alcohol prevention programs targeting diverse student populations, promoting health equity and student well-being. -Delivered engaging educational presentations and facilitated workshops to increase awareness of alcohol misuse and encourage safer behaviors. -Collaborated with DEI Centers and ECC Peer Educators to integrate culturally responsive prevention strategies and promote inclusive campus health initiatives. -Gained hands-on training in leading prevention models including BASICS and AUDIT -Supported curriculum development and counseling approaches alongside faculty, applying behavioral research and student engagement strategies. -Contributed to web-based educational platforms and data reporting using SPSS, Excel, and Zoom, enhancing data-driven program evaluation and outreach. -Attended professional conferences, National Association of Student Personnel Administrators in Higher Education (NASPA) to expand knowledge in substance use prevention, intervention, and student wellness frameworks.
• Transcribed and submitted detailed lecture notes within 24 hours to ensure timely academic access for students with accommodations in the graduate courses of Fundamentals of Counseling and Professional Ethics of Mental Health Professionals • Produced accurate, well-organized, and course-specific notes that supported diverse learning needs and aligned with ADA compliance standards. • Applied strong listening and summarization skills to capture key course concepts across various academic disciplines. • Collaborated with Disability Services staff to ensure consistency and responsiveness to student accommodation needs.