Woking, England, United Kingdom
▶️Executive Summary: - Head of Product with 10+ years of product management experience working with B2B and B2C SaaS applications across web, mobile and winforms. - Manage Agile Product Roadmaps defining key objectives and results, aligning to overall commercial objectives of the business. - Bringing new products to market working with departments across the organization to ensure successful product launches. - Building and managing teams across product management, product design and QA. ▶️Specialities: Product Management | New Product Development | Product Launch | Product Lifecycle Management | Business Strategy | User Needs Analysis | User-centred Design | Business Analysis | Public Speaking | Stakeholder Engagement | Team Building | Recruitment | Product Design | Product Research | Leadership | Product Road Mapping | Software as a Service SaaS ▶️Programs and Tools: Azure DevOps Server ● Helix ALM ● UserGuiding ● Dovetail ● Google Analytics ● PowerBI ● Hotjar ● Clarity ● Chargebee ● Dynamics 365 ● Mural
Product Lead in a programme to transition SIMS MIS from a windows on premise solution to a cloud native, mobile responsive application. Overseeing 5 Product Managers covering 13 cross functional teams. Own strategic roadmap for multiple domains including Primary Assessment and CIAM solutions provisioned across multiple products in Parent Pay Group. Oversee Discovery and Inception via detailed market and competitor research coupled with user research utilizing various qualitative and quantitative research techniques. Go to Market Strategy identify key buyer personas and product messaging in collaboration with Sales and Marketing. Drive Product Adoption work with marketing to identify and implement product adoption flows. Evangelise product capabilities at events and workshops. Drive continuous delivery via product analytics and user feedback. Sequence overall programme roadmap balancing dependencies across data domains and product value to key personas in the schools.
Oversaw a team of 5 Product Managers and Head of User Experience covering 4 existing SaaS product lines on Azure and AWS. Worked across both B2B and B2C apps. Managed strategic roadmap and objectives for existing SaaS products whilst leading product development of the group’s next generation software solutions. ▶️ PROFESSIONAL HIGHLIGHTS: Owned strategic product roadmap and objectives across multiple product lines ensuring key stakeholders, product and development teams aligned with business and product objectives. Fostered a culture of ownership and accountability through increased user engagement and establishing internal stakeholder groups to ensure the customer’s voice was being heard and shifting focus to concentrate on understanding and delivering business value. Product Turn-around of solution aimed at temporary recruitment market. Through increased user and stakeholder engagement, refocused roadmap to understand and prioritize most valuable user wants and needs. Accelerated product deployment from quarterly to monthly to allow faster validation of product direction. Resulted in several significant contract wins. Product Lead on development of new SaaS B2B product (Talentis) using agile methodology with continuous discovery and deployment o Helped recruit and build team of in-house and outsourced, developers, QAs and User Experience expertise. o Ground-up research into executive search space using a mix of qualitative interviews and user surveys. o Owned strategic product roadmap and scoped MVP release to get early adoption and feedback. o MVP release generated significant number of trials and contract wins globally and NPS over 40 in first 2 months.
Dillistone Systems is an SME of around 90 employees with offices in the UK, EU, USA and Australia. Helped craft overall company strategy and objectives. Integrated product teams into the business as a result of the acquisition of 2 SME software providers. The group has a number of brands as a result of new product launches and strategic acquisitions.
Ownership of Agile Product Roadmap and objectives, crafted MVP to meet strict deadlines, managed operational roll-out within the business. ▶️ PROFESSIONAL HIGHLIGHTS: - Created strategic product roadmap to bring product to market in 10 months against a hard deadline to launch prior to the GDPR coming into force. - Partnered with senior stakeholders, executive search firms and data privacy legal experts to devise compliant solution for managing lawful basis for processing candidate data under the new GDPR. - Acted as Product Lead for cross functional team of in-house and outsourced developers, UX, sales, marketing, legal and executive search professionals. - Managed product backlog, prioritizing key functionality and acting as the voice of the user based on workshops and UAT sessions. - Devised and managed operational roll-out of GatedTalent, onboarding and ongoing support. More than 100 clients LIVE on the system in the first four months. - Pre-launch marketing, hosting monthly webinars attended by hundreds of executive recruiters, speaking engagements at the Recruitment Agency Expo and at the World Executive Search congress. - Pivoted product and launched paid executive portal with more than 300 paid subscriptions in first 3 months.