London, England, United Kingdom
Extremely passionate about technology and how it can shape our modern world. In particular, with an avid interest in Security & Wireless communications; given that the world we live in is demanding increasingly secure and mobile solutions.
Currently I look after a multitude of different verticals, ranging from government entities to mid/large sized global enterprises. I primarily focus on the UK&I market as well as the Middle East. My responsibilities include: - Presenting solutions at a technical/business level - Providing technical deep dive sessions into Zscaler solutions - Building technology champions within customer base - Articulating competitive differences that outline the benefits that our solution can provide - Working with the partner landscape to jointly work on solutions - Lead architecture workshop sessions to better understand customer requirements - Creating bespoke HLDs and migration strategies to fit customer unique specifications - Lead PoVs - Delivering training workshops for customers - Contribute actively to internal competitive analysis teams Notable Achievements: - SE of the Quarter Q1 FY21 - 131% FY22 Goal achieved - 116% FY23 Goal achieved - Promoted to Senior Solutions Engineer (Sept-2023)
In my role as a Systems Engineer I was assigned to the automotive, transportation, utilities and manufacturing sector, which would also include NCI (National Critical Infrastructure) customers. My responsibilities include: - Presenting/creating solutions - Leading PoCs - Developing relationships with partner community - Gathering technical & business requirements - Working with other technology vendors to formalise a solution that integrates - Providing cyber security risk analysis - Optimising solutions that customers have currently invested in - Delivering training workshops for customers - Presenting at Tradeshows - Managing resources from other parts of the business to deliver support as well as technical assistance to the customer - Championing IoT and ICS/SCADA security solutions
In my role as a Global Systems Engineer I was assigned to the TATA Account team (which is part of Global Enterprise Segment that is responsible for Cisco’s top 29 Clients). My role is primarily customer focused and my responsibilities are shaped by the need to identify and respond to the customer’s individual requirements. Thus, I am experienced in: • Leading multiple $1M+ deals from a technical perceptive • Leading several Proof of Concept labs • Presenting to senior executives and customers • Gathering technical & business requirements • Creating solutions • Formulating and validating Bill of Materials • Creating reference architectures • Producing High Level Designs • Managing internal resources to counteract competitor threats • Supporting TAC resources to address network issues • Organising cyber threat clinics for customers and internal staff • Mentoring colleagues who are new to Cisco
While at Accenture, I was primarily assigned to the Royal Bank of Scotland, where my primary focus was on a significant and high-risk divestment project. In this role, I was responsible for: • Being first point of contact for the client in relation to technical support • Network implementation • Ensuring that network transitions occurred efficiently and punctually • Supporting other teams in respect of wireless and security • Evaluating existing network designs • Participating in customer engagements and producing network designs as well as recommendations. • Creating network diagrams & implementation plans for new sites • Supervising network changes • Teaching junior network engineers networking concepts (CCNA/CCNP) • Organising technical engagements with Cisco
Main role was to support Field Engineers and Account Managers by providing support from across a range of areas; including technical support and validating network designs. This involved specialising in network security, with a particular focus on Cisco’s ISE (Identity Service Engine). Responsibilities included: • RFPs • Assisting Field Engineers and Account Managers • Devising and delivering technical presentations • Technical product research • Budgetary accounting • Validation of technical solutions • Ensuring customer satisfaction • Working with Field Engineers to create preliminary network designs • Customer engagements • Network configuration in laboratory • Mentoring colleagues
The Cisco Sales Associates Program (CSAP) is one of the most highly coveted early-in-career development programs designed specifically for top university graduates from around the world who aspire to become the next generation of sales leaders at Cisco. This year long program provides world-class educational and experiential training that will prepare System Engineers in the Cisco Sales Organization. Responsibilities and achievements included: • Teaching presentation skills to colleagues • Teaching network concepts to colleagues • Working with Global Account team to support Field Engineers • Produced website for a company in the oil industry • Worked with customers from a range of industries to provide technical solutions within financial constraints • Named ‘Systems Engineer of the Quarter’ for continually achieving high results • Featured on Cisco Net Academy website as a successful graduate