Frankfurt, Hesse, Germany
As Head of Recruiting & Sourcing and Global Process Owner (Recruiting & Onboarding) at Lufthansa Group, I focus on combining operational excellence with strategic transformation. With more than 8 years of experience across HR, recruiting and process management, I have successfully delivered initiatives in recruiting strategy, onboarding, HR digitalization and global process harmonization. Beyond HR, I have also driven process improvements in logistics and passenger services, which underlines my ability to lead transformation across diverse business functions. I am recognized for a pragmatic, people-oriented leadership style that engages stakeholders, motivates teams and ensures sustainable change. I take ownership for governance and continuous optimization of complex end-to-end processes, creating scalable solutions that strengthen both employee experience and business performance. Key expertise: Global Process Ownership – Recruiting & Onboarding Recruiting Strategy & Candidate Experience HR Transformation & Process Optimization Cross-functional Process Improvement (HR, Logistics, Passenger Services) ATS (SuccessFactors) & Digital HR Solutions Change Management & Leadership
- Leading and developing the recruiting and sourcing team, fostering collaboration, professional growth, and a high-performance culture. - Serving as Global Process Owner for Recruiting & Onboarding, responsible for governance, strategic alignment, and continuous improvement of end-to-end processes across all business units. - Driving the evolution of recruiting strategy by combining operational excellence with innovation in sourcing and candidate experience. - Representing recruiting and onboarding processes in cross-functional and executive-level forums to ensure alignment with business and HR strategy. - Overseeing strategic recruiting systems (ATS / SuccessFactors) and process optimization initiatives, delivering measurable improvements in efficiency, compliance, and user experience. - Acting as a change leader, ensuring stakeholder engagement, structured communication, and successful implementation of HR transformation initiatives across the Group.
- Led the group-wide version upgrade of the Applicant Tracking System (ATS), enabling a future-ready, standardized recruitment infrastructure across all business units. - Standardized recruiting workflows and launched a company-wide recruiting community to foster collaboration and continuous learning. - Provided functional leadership for the ATS, including vendor management, quality assurance, and system development. - Accelerated process improvements as Squad Lead in agile, cross-functional projects, achieving measurable efficiency gains. - Coordinated Steering Committee meetings, supported budget processes, and facilitated structured change management across HR, IT, and business functions. - Contributed to audit readiness and compliance by optimizing recruitment-related workflows.
- Led the continuous improvement of internal processes and promoted digital solutions in baggage tracing operations, including the rollout of tablet-based applications. - Managed outsourcing projects end-to-end, including the externalization of the lost & found office, covering negotiations, internal approvals, and provider performance management. - Served as key liaison with multiple works councils to ensure successful change implementation. - Acted as deputy to the department head and contributed to cross-functional projects for the strategic and operational advancement of baggage tracing processes.
- Supported senior leadership in day-to-day operations and strategic initiatives across key passenger service areas. - Designed and delivered presentations for internal and external stakeholders to support decision-making. - Contributed to process improvement projects in ticketing, check-in, and gate operations, increasing efficiency and service quality.
- Designed and implemented a partially automated, company-wide process for occupational reintegration (BEM). - Developed an Excel-based salary offsetting tool for external candidates, ensuring user-friendly design and daily integration. - Contributed to the enhancement of SAP SuccessFactors with a focus on improving visualization and user experience. - Supported onboarding of new interns, prepared works council documentation, and assisted in HR reporting and change initiatives.
- Supported early-stage business strategy and product validation for a digital e-learning startup. - Prepared investor pitch decks and contributed to the development of the business plan. - Planned and conducted beta tests in collaboration with UnternehmerTUM, including analysis and presentation of results. - Created video-based learning content and supported user communications. - Assisted the executive management team with regular feedback reporting and administrative support.
- Research of prospects and customers - Maintenance of this information in the CRM data volume "Salesforce" for direct use by the Munich sales department - Filing of accounting documents - Administrative support for the monthly billing run - Preparation of marketing campaigns - Processing of incoming mail - Takeover of the switchboard - Purchasing