Metro Manila, National Capital Region, Philippines
As General Manager of TRTC, a 6.5-hectare retreat and training center under the Center for Community Transformation (CCT), I oversee daily operations, strategic planning, and guest experience for a facility that now accommodates up to 800 guests across 13 buildings. Key Responsibilities: • Lead and manage core departments: Housekeeping, Front Office, Reservations, Food & Beverage, IT, Maintenance, and Grounds. • Oversee financial performance, including budgeting, cost control, and revenue growth. • Drive organizational excellence through staff training, performance evaluation, and KPI development. • Coordinate expansion projects, including the opening of Phase 2 with 5 new buildings and future development of Phase 3. • Ensure guest satisfaction for diverse groups — churches, schools, corporate clients, and international delegations. • Represent TRTC in board meetings and liaise with Board of Trustees, donors, and partners. Highlights & Achievements: • Successfully managed operations during major expansion, increasing guest capacity from 300 to 800+. • Spearheaded marketing initiatives that boosted TRTC’s visibility, securing both local and international clients. • Implemented operational systems for reservations, audits, and hospitality standards. • Supported CCT’s social enterprise mission by integrating former street dwellers into professional roles within TRTC’s workforce.
- Overall in charge of promoting the foundation to different organizations with the intention of educating and developing a community. 1. Responsible of building relationships through speaking engagements and promoting the organization’s core values to various foundation nationwide 2. Supervise and initiate collaboration to different organization, which includes developing programs that would further promote and establish the foundation 3. Created goals and developed processes which aligns to the organization’s mission & vision; to build a transformed and educated citizens of the community 4. Liaise with different departments within the organization to ensure concerns and needs of our partners are addressed for a stronger partnership
- Plan and lead all brand campaigns both for Sports and Style across all Adidas stores nationwide. 1. Spearhead of cascading requirements which involve suppliers, agencies and outsource. 2. Ensure all tenchincal details and information are well understood and coordinated to the execution team. 3. Accountable in making sure, projects are installed before campaign’s launch date. 4. Assigned to coordinate with SEA (Southeast Asia Pacific group) in sending all reports for Visual Merchandising. 5. Responsible in all administrative VM works such as, Purchase Orders, Invoices, and other VM tool orderings - Project lead of store openings for all channels of Adidas Stores natonwide. 1. Involve in the planning group which discusses the space and timeline of every new and expansion of any adidas store. 2. Lead the store opening meetings for Visual Merchandising Dept. 3. Responsible in coordinating with suppliers regarding orders down to delivery and installation. 4. Assigned to coordinate with SEA (Southeast Asia Pacific group) in sending all reports for Store openings.
- Responsible for the goods to be distributed and selections of merchandise across all Vision Express and Eye Society stores nationwide. - Specializes in selecting and buying the right merchandise, that would cater to various markets and trends with the end goal of producing sales. - Ensures the inventory of every store is properly stocked, price range and styles are appropriate on a per store and maintain stock levels and total budget. - Attend international buying (China and Hongkong) to facilitate upcoming trends, be updated with new collections and build strong relationship with principals and suppliers. - Liasing with suppliers and principals of international luxury brands like; Chopard, Linda Farrow, Celine and the likes. - Responsible for providing sales reports (Daily, Weekly and Monthly), Sales Trends and interpreting analyitical business reports to top management. - Responsible for the planogram and display of all Vision Express, Eye Society stores in coordination with the marketing department and merchandising managers
- Responsible in coordinating and negotiating the products which are being bought and ordered from the suppliers/licensors. This enables to deliver sales and profit targets with the right merchandise in every store, in the right quantities and at the right time. - Liaising with suppliers & distributors regarding product developments and ensures products are innovative and are of the latest trend. - Responsible in analytical retail business reports which ensures the following: 1. Profitability of the designated products and forecasting budgets and sales fugues for new ranges. 2. Controls stock levels and monitors slow sellers to take necessary action plans. 3. Optimizing best seller products and to assert awareness of competitors performance. 4. Analyzing previous season’s sales or past sales figures versus present sales figures. - Develops strategic procedures to ensure designated products will achieve sales targets.
- Responsible of Store Innovation; Project Manager of Re-Designing the Retail Stands and display for stores of SM Accessories nationwide. - Project lead of Visual Store Aesthetics: 1. In-Store Graphics 2. In-Store Brand signs 3. Retail Propping & Stands - Visual Merchandising Project Manager for SM Store Openings & renovation. - Spearhead of conducting Annual Visual Merchandising Training for Department & Regional Managers nationwide of SM Accessories. - Responsible of aligning all Visual Merchandising projects by producing the following: 1. Visual Departmental Gantt Chant 2. Quarterly Timeline of Visual Projects 3. Visual Merchandising Annual Calendar - Established a format for store requisitions and project templates for all the stores of SM Accessories. - Responsible for all the store layouts of all departments of SM Accessories nationwide.
- Provided display guidelines across all SM Accessories nationwide, to secure the aesthetic of the in-store look. - Produced store layouts, as reference and guide of all branches. - Established visual merchandising directions for all the stores of SM Accessories, to ensure alignment and coordination. - Engaged in brainstorming for marketing plans, which was translated to different campaigns of SM Accessories.