Ogden, Utah, United States
At Parker Hannifin, quality and precision are the cornerstones of our aerospace engineering approach. As a Senior Quality Engineer for the business team, I leverage my quality engineering expertise to uphold the highest standards in product delivery. Serving as the primary liaison for multiple customers, I bridge the gap between product specifications and manufacturing—translating complex requirements into clear, actionable quality objectives. With meticulous attention to detail, I collaborate across teams to communicate technical challenges and solutions, fostering a culture of continuous excellence. My tenure at Northrop Grumman & TRIUMPH honed my ability to navigate quality assurance across diverse programs, conducting source inspections, leading supplier audits, and focusing on nonconformance investigations as well as the deployment of robust corrective and preventive actions. These skills now drive continuous-improvement initiatives at Parker Hannifin, where I lead efforts to identify quality enhancements and streamline processes—ensuring our mission-critical engineering efforts yield flawless results.
• Serve as customer-facing Quality Engineer supporting program-level mission assurance activities, including technical review of quality issues, requirements interpretation, and cross-functional corrective action execution. • Analyze quality performance trends to identify systemic risks, failure modes, and reliability drivers; implement corrective actions to reduce customer returns and quality escapes. • Conduct on-site assessments at both customer and supplier locations to validate root cause accuracy and verify corrective action effectiveness. • Participate in Material Review Board (MRB) activities supporting disposition decisions, containment actions, and product risk evaluation. • Support continuous improvement initiatives to enhance product quality, process capability, and production efficiency. • Represent organization in customer and regulatory audits; ensure timely closure of corrective actions and compliance with AS9100 requirements. • Manage multiple customer accounts, delivering executive-level quality presentations and strengthening customer relationships. • Apply statistical analysis to assess performance, assign responsibility, and reduce costs of inferior quality. • Collaborate with design engineering and manufacturing to improve producibility and process reliability.
• Worked closely with engineering and operations teams to evaluate manufacturing risks, assess process capabilities, and determine the quality impact of design and production modifications. • Communicated technical issues and quality concepts effectively across cross-functional teams and diverse audiences. • Led and supported root cause investigations using 5 Whys and 8D methodologies; contributed to PFMEAs and the development of corrective and preventive actions. • Participated in program and quality assurance reviews; compiled and presented monthly quality performance reports. • Prepared and reviewed quality documentation, including policies, procedures, and AS9102 First Article Inspections (FAIs); used Net-Inspect to manage inspection plans and submit FAIs in compliance with customer and regulatory standards. • Conducted product and process audits supporting AS9100 compliance and risk identification. • Reviewed work order processes using Delmia, ensuring alignment with manufacturing plans and quality requirements. • Supported the development of process capability and control plans to improve and sustain process performance.
• Interpreted engineering drawings and requirements to assess compliance, technical risk, and manufacturing readiness using ASME Y14.5 GD&T standards. • Created Tool Inspection Records (TIRs) in compliance with drawing requirements using systems such as QTIS and CPLM. • Contributed to product and program launches by advising on tool design, fabrication, and performance. • Performed visual and dimensional inspections on tight-tolerance tooling across multiple aerospace and defense programs. • Conducted inspections to certify tooling [Type 1 & Type 2 Tooling or Media of Inspection (MOI)] to ensure conformance with internal and customer requirements. • Conducted source inspections at supplier facilities to verify tooling compliance prior to shipment. • Performed supplier audits to assess quality systems, tooling processes, and adherence to AS9100 standards. • Coordinated with customers and suppliers to resolve technical and quality risks impacting tooling performance and program readiness. • Conducted certification reviews for both internal and supplier-provided tooling to verify accuracy and readiness for continued use. • Ensured tooling documentation met applicable standards outlined in the Quality Assurance Manual. • Developed, implemented, and maintained quality methods, control systems, and protocols to uphold tooling integrity. • Managed tool control, evaluation, reliability, and inventory to enhance production efficiency.
• Developed and maintained quality control systems and protocols for materials and finished products, ensuring compliance with internal standards and the Quality Assurance Manual. • Analyzed nonconformance trends, part history, and failure data to drive quality improvements and reduce defects. • Performed statistical process control (SPC) and root cause corrective action investigations using 5 Whys, 8D, and PFMEAs to resolve issues and prevent recurrence. • Reviewed and approved Material Review Board (MRB) dispositions for nonconforming products using QCMR and TipQA systems. • Participated in AS9102 First Article Inspections (FAIs), including creation of bubbled drawings and inspection plans. • Conducted internal audits to identify process gaps, compliance risks, and improvement opportunities within AS9100 framework. • Collaborated cross-functionally with operations and manufacturing to maintain and improve product and process quality. • Created and implemented an MRB inventory tracking system to improve visibility and control nonconforming material.
• Maintained compliance with Quality Assurance Manual requirements to ensure adherence to internal and customer standards. • Generated and delivered nonconformance analysis reports to support product and process improvement initiatives. • Reviewed and approved Material Review Board (MRB) dispositions for product nonconformances using QCMR and TipQA systems. • Tracked and communicated part nonconformance history and trends to all relevant stakeholders involved in the product or process. • Participated in nonconformance investigations using RCCA methodology (5 Whys, 8D, PFMEA) to identify root causes, define corrective/preventive actions, and ensure effective implementation. • Collaborated closely with manufacturing, engineering, and inspection teams to maintain high product and process quality standards. • Created and implemented a system for tracking and inventorying MRB items, enabling quick identification, tagging, and tracking of nonconforming products.
• Performed hand lay-up of aerospace composites, including forming T-frames for aerospace structural components. • Operated composite lay-up machinery, laser projectors, dual overhead cranes, and forklifts safely and efficiently. • Conducted quality control inspections, accurately recording specifications in compliance with customer requirements. • Identified procedural and engineering issues; collaborated with support teams to develop effective solutions. • Supported initiatives to reduce downtime and improve operational efficiency by applying 5S and Six Sigma methodologies. • Served as backup lead by delegating tasks, organizing daily work schedules, and completing turnover assessments. • Trained and mentored team members to ensure competency and adherence to Standard Work Instruction (SWI) standards in Solumina.