Alexander Lau

Product Manager | Changi Airport Group

Singapore

About

Delivering business value through user-centric and data-driven Products. Proficient in SQL, Python, R, and Excel

Experience

  • Product Manager, Changi Account at Changi Airport Group
    Feb 2024 - Present · 2 yrs 5 mos

    Creating connected experiences across CAG's Digital Ecosystem

  • Product Manager, Buildfolio at SQL VIEW
    Feb 2023 - Feb 2024 · 1 yr 1 mo

    Empowering FMs with real-time insights into their work and assets through smart Facility Management Systems

  • Associate Product Manager, Supply Chain at Shopee
    Jul 2021 - Feb 2023 · 1 yr 8 mos

    Delivered 50+ features and enhancements for logistics teams’ use across 12 Asian and Latin American markets, with a focus on product localization for Thailand, Malaysia, and Singapore. Designed system logic for various data projects, including forecasting models, address segmentation, and batch allocation algorithms, in close co-operation with local business stakeholders

  • Research Assistant at NUS Institute of Operations Research and Analytics (IORA)
    Apr 2020 - Dec 2020 · 9 mos

    Developed Predictive model for complaint classification for an Australia-based medical equipment manufacturer, using Natural Language Processing (NLP) and Machine Learning to predict necessary remedy action given customer complaints

  • Associate Consultant at Conjunct Consulting
    Aug 2018 - Apr 2019 · 9 mos

    Strategy and Management consulting for Social enterprises, including Conjunct's first foreign project in Sarawak. Planned co-creation workshops and conducted interviews and surveys to help organisations define metrics and measure project success