Vienna, Vienna, Austria
- Management and coordination of large-scale litigation waves, including player claims, GDPR-related proceedings and disputes concerning licensing and regulatory compliance - Guidance and coordination of external law firms to ensure a consistent, efficient and aligned legal defense strategy - Supporting the development and enforcement of standardized defense strategies across multiple proceedings - Design and continuous improvement of Legal Operations processes to enable scalability and operational efficiency - Development and implementation of process automations using MS Power Automate (Cloud + Desktop) to support a day-to-day legal operations, coordinations and reporting - Active involvement in the development of a Legal Tech product enabling companies to outsource and manage litigation wages in a structured and scalable manner
- Meticulous examination of customer accounts with focus on activity data - Uncovering trends, preferences and behavior patterns of customers - Preparation of comprehensive summaries of legal pleadings - Preparation of in-depth client analyses for use in court - Ensuring data accuracy - Communication with stakeholders - Deepen the understanding of customer interactions
- Shift plan creation - quality assurance - coordination of trainings for employee development
Team-Leitung, Team-Koordination, Personaltraining
Strategischer Verkauf, Sales, After-Sales Management, Projektmanagement