Westminster, Colorado, United States
I'm a Finance and Marketing graduate from CU Boulder with a passion for understanding the intersection of strategy and creativity. Studying these fields has fueled my desire to make a positive impact in the business world, blending analytical thinking with innovative approaches to solve real-world challenges. I'm a firm believer in the importance of family and value the time I spend with my loved ones. I’m also an outdoor enthusiast who enjoys hiking, camping, and taking in the beauty of nature whenever I can. My experiences include a two-year mission where I was able to serve others, develop strong interpersonal skills, and grow in dedication and resilience. When I'm not working or exploring the outdoors, you’ll often find me enjoying a good video game, catching up with friends, or working on personal projects. I approach every commitment with a high level of dedication and energy, and I’m excited to bring this mindset into my future career.
Enhance customer satisfaction by ensuring prompt and accurate order delivery, contributing to efficient and dependable service. Maintain accurate delivery records and provide exceptional customer service to ensure satisfaction.
Managed delivery and installation schedules for customer projects, coordinating logistics based on project specifications and labor availability. Organized schedules by verifying product readiness, staff availability, and subcontractor support for delivery, installation, reconfiguration, or cleaning services. Ensured all job orders included required documentation, such as statements of work, drawings, contact details, delivery lists, and punch lists, to meet customer expectations. Streamlined operations by effectively distributing schedules and necessary paperwork to installers and issuing service work orders to technicians, ensuring smooth workflow. Communicated daily with team members, subcontractors, internal departments, and customers to coordinate timelines, staffing, and scope changes. Assisted with administrative tasks, including phone support and team coordination, to ensure smooth operations.
During my time here, I managed delivery and installation schedules for customer projects, ensuring seamless coordination of logistics based on project specifications and labor availability. I organized schedules by verifying product readiness, staff availability, and subcontractor support to meet customer needs for delivery, installation, reconfiguration, or cleaning services. To improve workflow and efficiency, I streamlined operations by distributing schedules and necessary paperwork to installers and issuing service work orders to technicians. I also ensured all job orders included complete documentation, such as statements of work, drawings, and contact details, to meet customer expectations. As part of an improvement team, I worked to create greater unity and efficiency within my position, fostering collaboration among outside team members. Additionally, I communicated daily with internal departments, subcontractors, and customers to coordinate timelines, address scope changes, and resolve issues, while providing administrative support and assisting with team coordination to maintain smooth operations.
Ensured safe and timely package delivery by adhering to company protocols and maintaining a high standard of service. Regularly conducted vehicle inspections to ensure safety and compliance with delivery standards.
Assisted ESL students with homework and classwork, helping them stay focused during lessons. Provided translation support for teachers to bridge communication gaps and enhance student learning experiences.