Alexander Gerlach

Guest Service Representative

Greater Phoenix Area

About

ASU Alumni Young and ambitious professional. Experienced Salesperson and Project Engineer with a strong track record in managing large-scale projects, developing relationships and leveraging connections to drive revenue growth and client satisfaction. Skilled in budget management, cross-functional coordination, high-end hospitality services and ensuring client satisfaction from beginning to end. Proven ability to oversee high-value contracts, enhance client satisfaction, and lead teams to deliver quality results efficiently.

Experience

  • Guest Services Representative at Arizona Diamondbacks
    Mar 2026 - Present · 4 mos

    Assist in game day operations and provide helpful service to ensure a fun and safe game day environment. Enhance the game day experience for young fans and assist in making Chase Field a top tier baseball destination experience.

  • Enhancement Specialist at Encore Landscape Management LLC
    Nov 2025 - Jan 2026 · 3 mos

    Manage and execute landscape enhancement projects that elevate the look, health, and functionality of outdoor spaces. I focus on improving existing properties through detailed plant installations, seasonal color rotations, small hardscape projects, and site beautification. I collaborate closely with clients, account managers, and crews to deliver high-quality results on time and within budget. My work combines hands-on craftsmanship with an eye for design, ensuring every project reflects both aesthetic appeal and long-term sustainability

  • Facilities Coordinator at Optima Medical
    Nov 2024 - Nov 2025 · 1 yr 1 mo

  • Project Engineer at RH Dupper Landscaping, Inc.
    Oct 2022 - Nov 2024 · 2 yrs 2 mos

  • Expeditor at Toca Madera
    Mar 2020 - Oct 2023 · 3 yrs 8 mos