Greater Philadelphia
I assisted off campus and commuter students who comprise 70% of the population at West Chester University. In this role I regularly met with the mayor of West Chester and other borough officials to discuss community-campus relations, created programs to raise awareness of resources available to students, and served as a mentor to a student group.
In this role I oversaw a summer staff providing scheduling, management, and overall assistance in hosting conferences at West Chester University in the dormitory halls. We hosted over 20 conferences in which I was in charge of ordering linens and dealing with any concerns over customer service/satisfaction. These conferences brought in a great revenue to keep business running while students were away.
I assisted a hundred or more students in a day by answering phone calls, sorting packages, and managing the front the desk.