Alexander Duncan

As GM, I lead operations with a focus on guest experience, performance, and operational excellence. I oversee all functions, ensuring that service standards, financial goals, and brand expectations are consistently met.

Washington DC-Baltimore Area

About

I Provide hands-on leadership to a team of 45+ employees, including hiring, training, coaching, and performance management. I maintain a guest-first culture by ensuring high service standards, timely problem resolution, and consistent hospitality. I manage daily operations including scheduling, inventory, vendor relations, and compliance with health & safety regulations. I drive financial performance through cost control, budgeting, labor management, and strategic planning. I analyze sales data and implement improvements to increase productivity and profitability. I foster a positive, collaborative work environment that encourages teamwork, accountability, and employee development. I engage in local store promotions and community engagement to increase brand visibility and sales. I ensure the highest standards of cleanliness, food quality, and operational efficiency. I specialize in leading fast paced environments and I am a leader by nature. Fun fact/Hobby: I play billiards competitively.

Experience

  • The Greene Turtle Sports Bar & Grille (Full-time · 4 yrs 7 mos)
    • General Manager
      Sep 2024 - Present · 1 yr 11 mos

    • General Manager
      Mar 2023 - Sep 2024 · 1 yr 7 mos

    • Assistant General Manager
      Jan 2022 - Mar 2023 · 1 yr 3 mos

  • Law Enforcement Academy at Maryland Transit Administration Police
    Aug 2019 - Feb 2020 · 7 mos

    Entry Level Law Enforcement Training

  • Le Bistro du Village (Full-time · 4 yrs 4 mos)
    • Executive Chef
      Aug 2017 - Aug 2019 · 2 yrs 1 mo

      Lead all culinary operations. Fine dining French restaurant located in north Baltimore (Mt. Washington).

    • Line Cook
      May 2015 - Jul 2017 · 2 yrs 3 mos