New York City Metropolitan Area
I close the gap between sales strategy and the systems that execute it. As Senior Sales Systems Manager on Zillow's GTM Systems team, I own the architecture, deployment, and continuous optimization of the tools and workflows that power how Zillow sells. My work sits at the intersection of technical execution and strategic GTM design — building systems that scale, not just solve. Current focus: leading a cross-functional sales tooling consolidation and building Zillow's first-ever Gong forecasting platform, while engineering multi-product post-sale automation workflows and building LLM-connected systems that let the team query live GTM data and trigger actions via natural language. A few things I've shipped: → Gong AI adoption up 30% through persona-based workflow design → ~35% reduction in delayed post-sale onboarding through Zapier orchestration → Lead routing redesign that cut inbound call queue dropoff by 25%+ → New-hire system access compressed from 3 days to 1 through ServiceNow automation I work best at the boundary where systems thinking meets business outcomes: whether that's redesigning a routing architecture, building an MCP server, or making the case to leadership for a platform investment. Open to connecting with GTM engineers, RevOps leaders, and operators who are serious about what AI-first revenue infrastructure actually looks like in practice.