Butte, Montana, United States
- Supervise all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff - Plan daily manpower needs to ensure freight is delivered on time and picked up promptly - Provide information frequently to all employees about service center productivity and company policies and procedures - Research, monitor and implement all opportunities to cut costs and improve efficiencies - Maintain clean and safe working conditions of the facility and equipment - Comply with all applicable laws/regulations as well as all company policies/procedures - Route proper documentation and oversee procedure control for hazardous material shipments
- Lead daily operations of a Break Bulk facility managing 3.8M lbs of freight, 150 associates, and 13 salaried managers - Drive continuous improvement initiatives to enhance productivity, reduce damage rates, and optimize labor costs - Monitor and analyze KPIs including productivity, damage frequency, and on-time delivery to inform strategic decisions - Oversee staffing, scheduling, and labor cost management to meet operational goals Foster a culture of safety, accountability, and high performance through coaching and corrective actions
- Directed operational efficiency and cost control measures across Break Bulk operations - Managed staffing and personnel utilization to meet service level agreements - Mentored team members and ensured compliance with company policies and regulatory standards
- Coordinated inbound flow and sortation processes for up to 300 associates - Led shift planning and productivity initiatives using tools like KIPS, FMC, and AFT - Trained Area Managers and Process Assistants in inbound operations and process improvements - Identified performance gaps and implemented corrective action plans to enhance associate development
- Designed and managed individualized training programs for 65+ clients - Conducted onboarding and performance assessments - Maintained client relationships through personalized communication
- Supervised 13 trainers and exceeded annual sales goals - Led group fitness classes with 100+ weekly participants - Audited training programs and developed performance benchmarks