Hendersonville, North Carolina, United States
An energetic self-starter who enjoys a challenge, leading people, and creating synergies. Specialties: Project Management, Technology, Compliance, Risk Management, Trade Operations Processes & Technology, Project Management, Leadership, Team Building, Streamlining Business Processes, and Strategic Planning. Yoga as Therapy, Asian Bodywork, Martial Arts Instruction,
Offers playful and energetic classess to all levels and specializes in Yoga as a therapeutic modality.
Nationally certified massage therapist specializing in trigger point therapy, myofascial release, sports and deep tissue massage, PNF stretching.
Managing clients through the setup process on our internal program management tool (FLEX). Includes all aspects of standard project management: gathering business requirements; creating project plans; definition and agreement of the project schedule encompassing all project activities, milestones and key dependencies; project documentation; identifying risks; UAT; and communication with project stakeholders at all levels. Provide end-user training on the use of Flex that is specific to their implementation. Effectively multiple projects of varying complexity to ensure that the projects are delivered on time, with the customers’ satisfaction. Lead the management of a special service offering, PT Club, which are specialty project implementations within existing clients. All standard project management skills are employed. Provide end-user and client support for Flex. Utilize effective listening and communication skills to understand the issue being presented; apply problem solving and troubleshooting skills; collaborate with Flex Team and the greater IT Department to resolve issues; manage tickets within our automated help desk system, Kace; and document and communicate any technical or system issues to the appropriate IT team.