New Zealand
Experienced management consultant with a strong track record of delivery across the public sector and Telco, Media, & Tech (TMT) clients, including the U.K. Home Office and Virgin Media O2. Experienced in strategy development, operating model design, and project and change management, with a proven ability to navigate complex stakeholder environments and deliver results. Industry experience includes leading strategic initiatives in BT’s Cyber Security division.
Led BT Security’s product strategy for hyperscaler marketplaces (AWS & Azure), enabling a new digital sales channel. Key achievements: -Launched BT’s first suite of cyber services on AWS Marketplace. -Managed end-to-end relationship with AWS, aligning commercial, legal, and operational processes. -Enabled BT Security sales teams to sell services via the new marketplace channel. -Advised other BT business units on marketplace strategy and onboarding best practices.
Led strategic initiatives to support commercial growth, M&A opportunities, and go-to-market delivery. Key achievements: -Developed BT Security’s strategic roadmap, including M&A assessment approved at Exec level. -Created strategic and go to market plan for the UK Enterprise segment. -Led go to market for new cyber-services suite, achieving fitargets. -Delivered regular market and competitor analysis for C-suite decision-making.
Gained cross-functional experience across cyber security operations and strategy. Key achievements: -Developed and managed SMS phishing prevention, blocking thousands of scams targeting BT customers. -Led a proof of concept with two major UK banks to mitigate SMS phishing attacks against their brands. -Delivered an end-to-end transformation of a critical sales operations system, improving performance. -Managed analyst submissions (IDC, Forrester), securing market leader recognition for BT.
Provided detailed quantitative and qualitative analysis assessing the relationship between migration and use of public services to support policy decision-making.