Springfield, Queensland, Australia
Alex is a dedicated student of human behavior, known for his exceptional relationship-building skills and academic achievements, including a Bachelor's degree in Marketing and a Postgraduate Certificate in Counseling from Tabor Adelaide (2016) Alex has large experience as a Business Coach, who also operated business as a Franchisee owner and independent business owner. He is a trusted guide for franchisees and managers in various coaching capacities. Currently, Alex serves as a Business Coach at Many Rivers, a NFP organisation where he helps established businesses in optimising systems and increasing revenue. He also supports startups and pre-revenue businesses. Alex is very passionate about coaching, and always committed to professional and personal development so he can better assist others. His impressive journey includes roles as a Business Coach for InXpress Australia & NZ, Subway Australia, and other renowned brands. Alex's leadership roles have included Area Manager and later Franchisee with Wok in a Box. He has also held roles as Area Manager with Laubman & Pank Optometrist and Cravable Brand’s Chicken Treat. During his tenure at Chicken Treat in Perth, Alex represented the company in the Area Manager of the Year Award with FCA. This recognition underscored his ability to drive substantial improvements in store performance and profitability through collaborative efforts with franchisees and store managers. Alex's impact is best described by those who've worked closely with him: "Alex has been our Franchise Business Manager for nearly 12 months and has made an extraordinary contribution to my business." - Michael Chidlow, Franchisee at Chicken Treat Secret Harbour. "Alex joined when I had been in business for only a few months. He consistently demonstrated a genuine interest in our challenges and provided effective solutions." - Wayne Simmons, Franchisee at Chicken Treat Harvey. Recent reviews from Donut King Franchisees further highlight his remarkable expertise: “From the start, Alex made a great impression on me. Despite my nearly 30 years in the business, he consistently offered valuable improvements to my operations." - Mick Bulley, Franchisee at Donut King Castletown, Stockland Townsville, Willows, Fairfield Waters. “It's easy to discuss business with Alex; he deeply understands how a Franchise business operates and relates to you as a business owner. Alex's support was pivotal in my decision to expand from 2 to 3 sites, acquiring DK Cairns DFO.” - Jeremy and Carolyn, Franchisees at DK Cairns Central, Mt Pleasant, Cairns DFO.
As a Regulatory Compliance Officer with the Queensland Department of Housing, I support the delivery of fair, transparent and accountable regulatory outcomes across the housing and homelessness system. My role focuses on assessing compliance, managing risk, and ensuring that service providers meet legislative, policy and contractual obligations. In this role, I work collaboratively across teams, apply strong analytical and communication skills, and support a regulatory environment that protects public interest and promotes safe, sustainable housing services.
Marketing and Profit Strategies for SME owners.