Alex Rosner

Head of Franchise Operations

New York City Metropolitan Area

About

Experienced and driven professional with a strong background in franchise development and operations. I specialize in onboarding new franchisees, collaborating with architects on store design and layout, and managing the build-out process alongside contractors. From equipment procurement to operational setup, I ensure every location is positioned for success. With a deep passion for the Bagel Boss brand, I focus on creating an elevated in-store experience through thoughtful design, layout, and customer flow. I’m committed to hands-on training, both at our flagship New York stores and on-site at new locations, offering ongoing support to help franchisees thrive.

Experience

  • Bagel Boss (12 yrs 2 mos)
    • Head of Franchise Operations
      Sep 2020 - Present · 5 yrs 11 mos

    • COO & Training Supervisor
      Apr 2020 - Present · 6 yrs 4 mos

      Bagel Boss opened its first location on Long Island in 1975 and has grown into 18+ location in New York, Florida & California. We are 5th & 6th generation bagel bakers who ALWAYS strive to give our customers the best.

    • Restaurant Operations Manager
      Jun 2014 - Apr 2020 · 5 yrs 11 mos

  • Social Media Intern at Upstate Golisanos Childrens Hospital
    Feb 2014 - May 2014 · 4 mos

  • Finance Intern at CardWorks
    May 2013 - Aug 2013 · 4 mos