Alex Nguyen

SSMA @ CalRecycle

Sacramento, California, United States

About

I am a Staff Services Management Auditor at CalRecycle, specializing in audits of beverage manufacturers and distributors to ensure compliance, accuracy, and accountability within California’s Beverage Container Recycling Program. In this role, I apply my analytical skills to evaluate financial records, identify risks, and provide recommendations that strengthen fiscal integrity and operational efficiency. Previously, I served as a board member of the CSUS Accounting Society, where I collaborated with peers and faculty to organize professional development events, manage budgets, and expand student-alumni networking opportunities. I also gained practical experience through an internship with Financial Executives International, where I supported initiatives that provided advocacy and education for financial leaders. Beyond accounting, I developed strong customer service and problem-solving skills as a fitness attendant at Union WELL Inc., ensuring safety and positive member experiences in a dynamic environment. I earned my Bachelor of Science in Accounting from California State University–Sacramento, where I maintained strong academic performance and received multiple honors. I am passionate about using my education and professional experiences to support effective financial oversight and contribute to the success of state programs.

Experience

  • Staff Services Management Auditor at CalRecycle
    Sep 2025 - Present · 10 mos

    - Conducted performance and compliance audits of internal programs and external entities to evaluate operational efficiency and adherence to state regulations - Analyzed financial and operational data to identify inefficiencies, risks, and areas for process improvement - Prepared detailed audit workpapers and reports, ensuring alignment with government auditing standards (e.g., GASB / internal policies) - Evaluated internal controls and recommended enhancements to strengthen accountability, transparency, and compliance -Collaborated with cross-functional teams and program stakeholders to gather audit evidence and communicate findings - Utilized tools such as Microsoft Excel (pivot tables, data analysis) to organize and interpret large datasets - Assisted in developing audit recommendations that supported cost savings and operational improvements

  • Board Member at CSUS Accounting Society
    Jan 2024 - Jan 2025 · 1 yr 1 mo

    - Led community outreach initiatives by organizing and coordinating volunteer events and service projects for accounting students - Partnered with local organizations to create opportunities for members to engage in community service and professional development - Managed event planning logistics, including scheduling, communication, and volunteer coordination - Promoted student involvement by increasing awareness of service opportunities through team collaboration and outreach efforts - Collaborated with executive board members to align community service initiatives with the organization’s mission and student engagement goals - Developed leadership, communication, and organizational skills in a team-driven environment

  • Assurance Intern at CLA (CliftonLarsonAllen)
    Sep 2024 - Dec 2024 · 4 mos

    - Assisted in audit engagements across state and local government, healthcare, and construction industries, gaining exposure to diverse regulatory environments - Performed substantive testing and analytical procedures on financial data to support audit conclusions and risk assessments - Prepared and organized audit workpapers using CCH ProSystem fx Engagement, ensuring accuracy and compliance with firm standards - Evaluated internal controls and identified potential risks, contributing to improved audit quality and reliability - Collaborated with audit teams to meet tight deadlines and deliver high-quality results in a fast-paced, client-focused environment - Analyzed account balances, transactions, and supporting documentation to ensure accuracy and completeness of financial reporting - Strengthened understanding of GAAP/GASB standards and audit methodologies across multiple industries

  • Applecare Advisor at Apple
    Apr 2024 - Aug 2024 · 5 mos

    - Provided technical support to customers by diagnosing and resolving issues related to Apple devices, software, and services - Delivered high-quality customer service by offering clear, solution-oriented guidance while maintaining strong customer satisfaction standards - Managed high call volumes in a fast-paced environment, balancing efficiency with attention to detail - Troubleshot complex technical issues and escalated cases when necessary to ensure timely and effective resolution - Documented customer interactions and solutions accurately, maintaining organized records for case tracking and follow-up - Strengthened communication and problem-solving skills by assisting a diverse customer base with varying technical needs

  • Fitness Attendant at Union WELL Inc.
    Jul 2022 - May 2024 · 1 yr 11 mos

    - Delivered high-quality customer service by assisting members with fitness equipment, facility usage, and program inquiries - Monitored fitness areas to ensure safety, cleanliness, and adherence to facility policies - Supported daily operations by setting up and maintaining equipment for fitness classes and activities - Provided guidance on proper equipment use, helping members exercise safely and effectively - Maintained a clean and organized environment to enhance the overall member experience - Addressed member questions and concerns professionally, contributing to a welcoming and inclusive atmosphere