Bangkok, Bangkok City, Thailand
Serving as an Internal Sales EU & UK at Fortress Safety, a subsidiary of Halma PLC, I play a crucial role in managing key accounts across the UK and Europe, utilizing tools like Salesforce and Microsoft NAV for optimal customer relationship management, lead generation, and sales tracking. My responsibilities include analyzing sales data using PowerBI and Excel to generate insightful reports, guiding strategic decision-making, and presenting findings to senior management. I also provide comprehensive technical support for product inquiries, demonstrating a deep understanding of the company's offerings and resolving issues efficiently. In this role, I’ve had the opportunity to conduct meticulous and specialized product testing for esteemed clients such as BMW, Jaguar Land Rover, SpaceX, and Amazon, ensuring adherence to unique requirements and the highest quality standards. My commitment to excellence has enabled me to contribute to enhancements in product design and manufacturing processes, ensuring product reliability and functionality. This position has allowed me to hone my skills in strategic and business development, problem-solving, and critical thinking, enabling me to drive growth and maintain strong relationships with clients and stakeholders, reinforcing the company’s reputation in the market. My experience here has been instrumental in blending technical acumen with strategic sales approaches, enhancing client relations, and contributing to the company’s overarching goals.
In my role as an Assembly / Production Tester at Fortress Safety, I was entrusted with the meticulous testing of products to ensure their reliability and functionality met the highest standards. My responsibilities included performing specialized testing for bespoke products designed for high-profile clients, including BMW, Jaguar Land Rover, SpaceX, and Amazon, ensuring adherence to unique requirements and quality standards. Key Responsibilities & Achievements: Specialized Product Testing: Conducted meticulous testing to ensure product reliability and functionality for high-profile clients, addressing unique requirements and maintaining stringent quality standards. Troubleshooting & Problem Resolution: Applied technical knowledge to identify and rectify issues effectively, ensuring the delivery of reliable and high-quality products. Collaboration & Communication: Worked closely with production and engineering teams, communicating product issues and contributing to improvements in product design and manufacturing processes. Skills Developed: Attention to Detail: Developed a keen eye for detail through meticulous product testing, ensuring adherence to quality standards and client requirements. Technical Proficiency: Gained extensive knowledge and experience in product testing methodologies and troubleshooting, enhancing product reliability and functionality. Collaborative Problem Solving: Collaborated effectively with cross-functional teams to resolve product issues and enhance product design and manufacturing processes. This role was pivotal in enhancing my technical proficiency and problem-solving skills, allowing me to contribute significantly to product reliability and quality, and to the overall success of the company. My experience in this position has been instrumental in fostering a deep understanding of product design and manufacturing processes, enabling me to provide valuable insights and improvements.