Bacup, England, United Kingdom
With over a decade of experience in the IT industry, my core competencies lie in cloud architecture and project management at Synapse360. My mission is to deliver cutting-edge cloud solutions that align with our clients' strategic objectives. I am committed to leveraging my expertise in virtualization and cloud technologies to drive transformational change, fostering a culture of innovation that resonates with Synapse360's vision. At Synapse360, my role as a Pre-Sales Cloud Architect involves leading the end-to-end sales cycle, from initial customer engagement to project delivery. I thrive in crafting high-level designs, statements of work, and ensuring seamless integration of VMware vSphere, Desktop/VDI, and Azure Public Cloud solutions. My ability to present complex technical concepts to diverse business stakeholders has been instrumental in securing and executing multiple successful projects.
As a Lead Technical Authority, I play an instrumental role in guiding our clients through the ever-evolving landscape of technology. My specialisation lies in architecting bespoke solutions in infrastructure, private cloud, and public cloud with a focus on Azure, tailored to align with a client’s vision and objectives. I take the lead in overseeing the implementation process, steering engineering teams to actualise our clients’ vision. My work involves the development of concepts that encompass intricate migrations into public cloud landing zones, always prioritising principles of security and resilience by design. I have experience working with medium to large enterprises, catering to thousands of end-users across both public and private sectors. In managing the customer engagement lifecycle, I adeptly balance client expectations with commercial and technical factors. Throughout the sales cycle, I collaborate closely with various teams and stakeholders, demonstrating my proficiency in architecting customised recommendations. My focus on Azure and multi-cloud solutions has substantially augmented our service offerings, resulting in a marked increase in revenue and year-on-year customer satisfaction. I have become a trusted advisor to many of our clients, who consider me their go-to source for technology recommendations to resolve complex business challenges. • Technical consultation, solution, and architecture design for multi-cloud solutions (Azure, Hybrid, Multi-cloud). • Requirements and risk analysis, including security and regulatory design. • Documentation: create and validate architecture diagrams, design specifications, HLD, implementation/project plans. • Stakeholder communication: present to all levels of business. • End-to-end ownership of customer projects spanning Azure and on-premises clouds. • Synapse technical expert for Infrastructure as a Service and Desktop as a Service in public/private cloud.
Working closely with colleagues in the sales, delivery and operations teams; initial customer engagements and presentations, collecting assessment data for analysis, proof of concept, design and delivery - the full end to end sales cycle. This is an exciting and rewarding role which has allowed me to make a difference at Synapse and to its customers. • Project lead and management. • Capture, analyse, and evaluate customer requirements. • Documentation: HLD, LLD, SoW, Configuration Guides • Present to all levels of business. • End-to-end ownership of customer projects. • Synapse SME for VMware vSphere, Desktop/ VDI, Hyper-Converged / Converged Infrastructure & Azure Public Cloud
Technical lead consultant on many large-scale infrastructure projects, leading to the successful transformational refresh of several organisations across the UK. This was an exceptionally rewarding role with involvement at all levels of a project cycle, from pre-sales through to project delivery and support. • Provide technical presales support. • Tender response. • Provide technical leadership and review designs across workstreams. • Design, implement and manage full stack solutions (Storage / Compute / Network). • Design and implement disaster recovery, business continuity, and backup solutions. • Develop home working strategies.
Senior technician for a large housing society based in the South West.