İzmir, Türkiye
is stated that during the 8 years I have worked in the reservation and sales departments, I have been successful in terms of making one-to-one contact and contact with national and international agencies and guests, turning them into active sales, organizing and solving problems for the wishes and desires of the guests during the holiday. In addition, based on a total of 9 years of experience in the field of tourism, problem solving and taking precautions and intervening by foreseeing possible disruptions that may occur during active sales is one of the positive aspects in my working life.
Pre-opening By mastering Marriott International systems, I provide reservation and after-sales accommodation services by providing reservation, establishment and management of online sales channels. To contribute in line with the budget and target by turning the phone to welcome and active sales. To establish and ensure contact between the hotel and Marriott International and to carry out all systemic revisions. To take part in the opening time and continuation as support and assistance to the front desk team.
Pre-Opening As a newly opened hotel, to establish and integrate Marriott standards and system, to re-establish the systematic organization of our entire reservation department and to make it work. Organizing and managing online sales channels, integrating the actions taken in line with the created budgets into the system and sharing them with all agencies. In addition, as the sole authority for reservation and sales in the health tourism department, I took part in budgeting, determining and activating points to integrate into the system and create reservations. I was the sole authority for the elimination of the problems and accidents that may occur during the reservation, accommodation and aftermath of the guests.