Alex Hardie

Senior Platform & Technical Operations Leader | Operating Model Design | Scaling Cross-Functional Execution

New York City Metropolitan Area

About

Senior Technical Program and Platform Operations Manager with 11+ years of progressive experience owning planning cycles, operational cadence, governance, and execution across large-scale hardware, software and platform initiatives. Proven at translating ambiguous, loosely defined goals into roadmaps, KPIs, and delivery plans, partnering with Product, Engineering, Finance, Data, Quality, Legal and Executive stakeholders to drive predictable, data-driven execution. Active involvement in blockchain and DeFi ecosystems, including governance and community operations. Experience in Aerospace, Biotech, Software, Automotive, Electronics, and Utility industries.

Experience

  • Department Manager, Digital Solutions at Con Edison
    Oct 2023 - Present · 2 yrs 10 mos

    • Led platform-level program execution for customer-facing digital systems at Con Edison, supporting critical infrastructure. • Managed an operating rhythm across 130+ contributors, ensuring alignment across Product, Engineering, Compliance, and Legal teams. • Developed structured roadmaps and funding strategies, securing over $100M in capital funding and managing a $30M operating budget. • Focused on operational scalability and reducing delivery friction in high-regulation environments.

  • Senior Technical Program Manager at Captivate, LLC
    Aug 2021 - Jan 2023 · 1 yr 6 mos

    • Led cross-functional delivery of enterprise software and platform initiatives across engineering, infrastructure, and operations teams. • Established Agile operating structure and owned planning cadence/execution tracking to ensure alignment in a fast-paced environment. • Coordinated complex system integrations, including NetSuite and Salesforce, while standardizing workflows and reporting structures. • Improved delivery predictability through milestone hygiene and structured governance across distributed teams.

  • Technical Program Manager at Arkwin Industries
    Jan 2019 - Jul 2021 · 2 yrs 7 mos

    Large scale program management, budget and resource allocation, personnel allocation, business case analysis, market research, continuous improvement

  • Design Engineer at Precipart
    Aug 2015 - Dec 2018 · 3 yrs 5 mos

    Design engineering, quality engineering, project management, production testing, operations, continuous improvement

  • Bartender at Nassau Country Club, Inc.
    Jan 2009 - Jan 2018 · 9 yrs 1 mo

    Served guests efficiently and reliably in high volume five star environments and nightclubs