Calgary, Alberta, Canada
Experienced Market Manager with a demonstrated history of working in the banking industry. Strong media and communication professional skilled in Banking, Sales, Credit Analysis and Credit Risk.
As a senior community leader, I am responsible for the overall performance of 5 RBC branches of varying sizes and complexity within the community, developing and leading Branch Managers to success, at each business unit. My priority is to lead each branch and work very closely with RBC partners to acquire clients, grow market share, grow our brand, deliver exceptional client experience, and acquire sustainable growth. I accomplish this through execution of an integrated community plan involving all business units and RBC partners. I also work in the community, building RBC presence, expanding network, and sourcing key business opportunities. My passion is in creating success for our clients, employees, and communities.
I lead both a personal and commercial banking centre in the SE of Calgary. Providing overall branch management by leading the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior client experience and optimal sales performance (profitable new business acquisition and retention). I am also responsible for the achievement of high impact service delivery across all roles within the unit, ensuring superior client care is delivered in consideration of local market conditions. My role ensures to develop relationships with sales and service partners to ensure the operation of the unit and optimal client satisfaction.
Providing overall branch management by leading the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior client experience and optimal sales performance (profitable new business acquisition and retention). I am also responsible for the achievement of high impact service delivery across all roles within the unit, ensuring superior client care is delivered in consideration of local market conditions. My role ensures to develop relationships with sales and service partners to ensure the operation of the unit and optimal client satisfaction.