Alex Chen

Software Engineer at Ocient, MS Computer Science Northwestern University

Evanston, Illinois, United States

About

I’m currently a Software Engineer at CNA Insurance, where I support the team by creating various tools to automate tasks and facilitate the company’s transition to the cloud. Additionally, I work with Guidewire PolicyCenter on the rating team. I primarily work in Python, Java, and Gosu. Previously, I was a developer education intern at Twilio, where I rewrote nearly all the documentation for Twilio Add-ons ahead of their relaunch, updating code samples and creating tutorials to facilitate their usage. On a lighter note, I've spent a decade of free time on baking banana bread, and am happy to share the recipe I've figured out if requested Programming Languages: Python, Java, Gosu, Node.js, C#

Experience

  • Software Engineer at Ocient
    Sep 2025 - Present · 11 mos

  • CNA Insurance (Hybrid)
    • Software Engineer
      Feb 2025 - Oct 2025 · 9 mos

    • Associate Software Engineer
      Aug 2023 - Feb 2025 · 1 yr 7 mos

  • Northwestern University (2 yrs 8 mos)
    • Graduate Student
      Sep 2022 - Apr 2024 · 1 yr 8 mos

    • Teaching Assistant
      Sep 2021 - Apr 2024 · 2 yrs 8 mos

      Teaching Assistant (Peer Mentor) for Introductory Computer Graphics in fall and spring quarter, and Game Development Studio in winter quarter. Held office hours and workshops for students to assist in projects.

  • Developer Education Intern at Twilio
    Jun 2022 - Sep 2022 · 4 mos

    Rewrote all documentation and created new code samples for Twilio Add-ons ahead of their relaunch. Collaborated with the Add-ons Project Manager in weekly meetings to prioritize work on documentation that needed the most support. Updated the navigation for all the Add-ons documentation as well. Helped with data analysis and created new metrics with jupyter notebook to better analyze webpage quality.