Alessio De Vitis

About

Customer-oriented, driven Business Analyst with 11+ years of experience in the banking industry. I'm passionate about working hand-in-hand with developers in order to deliver high-quality specifications that reflect our customers' needs and wants. With a background in political sciences, where I specialized in not only security policy (student award for an excellent conflict analysis of the Syria conflict) but also in data analysis, I can help survey what customers desire and measure the success of newly implemented functions and features. Native language skills in German and Italian and business fluency in English, Spanish and French enable me to work very well in intercultural, multilingual teams.

Experience

• Founder at Instinct Grappling
  2025 - Present · 1 yr 6 mos

  Started and run a small apparel brand for grapplers — covering product design, e-commerce, website, and marketing end-to-end.

• Senior Business Analyst at ti&m
  May 2024 - Present · 2 yrs 2 mos

• Raiffeisen Switzerland (9 yrs 1 mo)
  • Business Analyst E-Banking-Konzeption
    Nov 2020 - Apr 2024 · 3 yrs 6 mos

    Stv. Abteilungsleiter

  • Business Analyst Vertriebssteuerung
    Mar 2018 - Oct 2020 · 2 yrs 8 mos

  • Kundenberater
    Apr 2015 - Feb 2018 · 2 yrs 11 mos

    - Telefon-Dienstleistungen für verschiedene Raiffeisenbanken (DE/IT) - Raiffeisen und Notenstein La Roche E-Banking-Support (DE/FR/IT/EN) - Raiffeisen MemberPlus-Support (DE/FR/IT/EN) - RaiffeisenIdent Videoidentifikation (DE) - TWINT-Support (DE/FR/IT/EN)

• Türsteher und Teammitglied des Social Media-Teams ("Bereich Gastro"​) at University of St. Gallen
  Sep 2015 - Jun 2018 · 2 yrs 10 mos

• Sicherheitsagent und Einsatzzentralist at Securitas AG
  Nov 2011 - Nov 2016 · 5 yrs 1 mo

  - Weiterbildung in "Basic Life Support & Automatic External Defibrillation" (BLS-AED) und Brandbekämpfung