Milan, Lombardy, Italy
When faced with challenges I always follow a logical approach, giving the highest importance to the business objectives. This peculiarity allows me to simplify complex situations to the essential, developing solutions consistent with business requirements.
Account Executive at Workato, responsible for developing the market and driving new business across the region
Responsible for managing Salesforce relationships and develop Business with Small & Medium Businesses and Startups in Italy #1 priority is making customers successful. With main focus on leading the ecosystem of resources dedicated to driving innovation and growth among customers in all areas: Salesforce's CRM, Quote-to-Cash, Marketing Automation, Communities and E-Commerce. How: - understanding each customer specific business - presenting appropriate solutions that will help customers grow their business and achieve goals - deliver detailed ROI analysis and project planning Additional responsibilities: - Ensure 100% customer satisfaction and retention; - Meet and exceed all quarterly and annual sales quotas; - Full ownership of the sales cycle - from lead generation to closing; - Present Salesforce technology in a customised manner to match customer requirements; - Up-selling and leveraging business from new and established customer relationships; - Strengthen client relationships through regular engagement and face-to-face meetings; - Work in partnership with our team of Business Developers, Sales Engineers, Partners and marketers for sales leads and sales opportunities.
Resources Consulting Practice • Designed a new control model for a leading company in environmental reclamation (analysis dimensions, control elements structure, accounting model, reporting package, KPI’s, budget process); • Delivered a Business Processes Reengineering in order to define a single group model for a leading company of ships classification, certification, verification of conformity, inspection and testing; • Delivered business case and IT strategy roadmap concerning the evolution of a leading company operating in the steel market; • Designed and implemented an integrated Project Control solution for a large EPC company (Cost management, Contract administration and change management, Progress planning and monitoring management, Risk management); • Developed a prediction model based on Earned Value Management aimed at estimating Project performances; • Coached and managed teams up to 2-3 analysts.
• Delivered Gap analysis and implementation roadmap for an EPC company in order to align its processes and applications with its Group model; • Delivered feasibility studies and business cases aimed at optimizing and standardizing business processes (e.g. Project Cash flow forecast calculation, Vendor platform shaping, Intercompany processes automation); • Delivered customized trainings with the purpose of enabling change management strategies at the client’s site, both in-country and overseas.