Malta
My long-winded casino experience within the gaming environment provides me with constant professional growth, whilst improving my knowledge of clients needs and expectations, market demands and igaming industry solutions. Having worked for both operators and providers, also being involved in casino marketing and sales departments, I've improved my understanding of Casino and Sport betting, therefore smoothly running the daily operations within the companies I've worked for.
• Lead a multilingual team of Account Managers across multiple locations and time zones, driving departmental performance and client satisfaction • Manage strategic operator relationships across iGD (Casino Aggregator) and iGP (Turnkey Gaming Platform), ensuring growth, retention, and platform adoption • Drive revenue growth through upselling and cross-selling of gaming products within a turnkey platform environment • Coordinate with third-party providers and internal teams to ensure seamless delivery and continuous client optimization • Improved account management processes by streamlining workflow, enhancing communication channels, and implementing effective tracking tools
• Owned and developed the Italian market, defining and executing local commercial strategy in a regulated environment • Led market entry, launch, and expansion, onboarding new licensed operators • Identified and secured new business opportunities, driving brand positioning and market growth • Represented the company at industry events, hosting clients and strengthening key stakeholder relationships
• Managed a portfolio of Tier 1 operators across multiple regulated markets, contributing to the first Italian market launch • Drove revenue growth through tailored casino marketing strategies and promotional campaigns • Monitored KPIs and account performance, ensuring commercial targets and account optimization • Expanded market share by identifying new business opportunities and securing high-value accounts
• Managed high-value accounts in Italy, contributing to +40% GGR growth • Acted as main point of contact between clients, internal teams, and partners • Identified risks and opportunities to enhance account performance and maximize ROI
• Led new business acquisition and partnership development • Built and maintained relationships across the iGaming ecosystem • Monitored market trends and adjusted commercial strategies • Supported revenue growth through product positioning and cross-selling