Legnano, Lombardy, Italy
Alessandro, Bachelor’s Degree in Management Engineering at Politecnico di Milano. Consultant Specialist at Atlantic Technologies, interested in Technology, Innovation & Digital Transformation. Core Competence: • Project Management - Agile/Waterfall • Business Analysis • Ms Excel & Ms Office • KPI Reports & Analysis • Salesforce (CRM) Certified
RASCI-VS: • Business Analysis (R, A, C) • Project Management (A, C) Technology: CRM Salesforce Area: • Experience Cloud Functional • Service Cloud Voice Functional • Agentforce Functional Projects: • Experienced Consultant for Experience Cloud. Client: EU agency • Experienced Consultant for various projects on Agentforce & Service Cloud Voice implementation. Clients: Manufacturing companies
RASCI-VS: • Business Analysis (R, C) • Project Management (A, S, C) • Governance (A) Technology: CRM Salesforce; ServiceNow Area: Growth & O2E Projects: Follow all the demands regarding the Deloitte CRM Area for Italy, Greece and Malta, from the discovery all the way through the deploy, monitoring Time, Cost and resources.
RASCI-VS: • Business Analysis (R) • Systems integration (I) • Project Management - Agile (S, I) • Streams - Project Management&Governance (A) Technology: CRM Salesforce Area: • Product (Pharma - Life Sciences; Consumer Goods) • Health & Public Sector (Pubblica Amministrazione) Projects: Implementation of a Grant Management process for the Italian Government using the CRM Salesforce (Suite: Grant Management) making possible for every italian "Ente" to request and gain access to the PNRR funds.
RASCI-VS: • Business Analysis (R) • Project Management - Agile (S) Technology: CRM Salesforce Area: • Product (Pharma - Life Sciences) Projects: Implementation of a Case Management model for an E-commerce using the CRM Salesforce (Suite: Service Cloud).