Rome, Latium, Italy
Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Installs and optimizes HW/SW/Networking product and configurations at customer sites. May diagnose and resolve product performance problems. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation. Maintains a functional understanding of company service solutions
Management, maintenance, installation and subsequent configuration of network equipment Cisco 7600, 7200, 6500, 4500, 3500, 2900, 1800, Nexus 5000, 2000 in the various customer’s Data Center, Campus LAN and serverfarms. Configuration and troubleshooting of Cisco and F5 load balancers (CSM, ACE, BIG-IP) Configuration of network High Avaiability (HSRP, VRRP). Allocation plans for addressing the provisioning of production systems. Firewall policy configuration and troubleshooting of CheckPoint, Fortinet and Cisco ASA. Snmp monitoring software through the HP OPEN VIEW, NNM, SOLARWINDS. Responsible for the implementation and management of the Zenoss Core monitoring software, with which are currently being monitored more than 800 devices throughout ltaly.