Greater São Paulo Area
• Experienced in large financial institutions, with focus on Risk Management, Processes and Operations and Project Management; • Currently acting as Local Risk Officer, member of Executive Committee, reporting to the CEO and the Board of Directors; • Solid performance as Process and Project Manager, with ability to manage multiple projects and experience in implementing innovative processes focused on reducing operation risks; • Strong leadership skills and experience in forming multidisciplinary teams, always results oriented; • International experience on Financial Institutions merge integration; • Solid background on reorganizing tasks, eliminating and/or modifying inefficient processes, resulting in headcount and cost reduction.
• Lead a 5 people team to assure risks control and implement risk mitigation tools; • Local implementation of Zurich’s group methodologies and Risk policies in collaboration with regional office and corporate center; • Provide necessary information about risk exposures for business decisions; • Implement internal controls set by Zurich Group and perform corporate alignment; • Coordinate Internal & External Audits and local regulator inspection; • Company’s representative at Insurance Confederation (CNSEG ) at Internal Controls Commission, aiming market’s best practices and common solutions for the companies.
• Coordinated the team on the process mapping for the units for Banco Santander in Chile, Argentina, Venezuela and Mexico. • Elaborated and supervised projects with the objective of consolidating and standardizing the processes from the Group’s different units, Chile, Mexico, Argentina and Venezuela, living in Chile during 8 months and working in those countries during this period; • Participated in the mapping of current situations, within clients and related areas, with the objective of finding new solutions and elaborating specifications for new processes, services, projects and systems implementation.
• Coordination of Integration Projects for the banks Banespa and Santander, with the main focus on bridging gaps, elaboration of functional specifications, homologation and certification of the Cash Management systems; • Worked to guarantee the minimum impact possible on the operational changes and different cultures of the operational areas during the inventory of processes for the integration of the systems and products for Banco Santander x Banco Banespa.
• Organizational analysis of both structure and resources of operational areas: Insurance, Asset Management, Executive Committee, GBM Relationship, Treasury, Fiduciary, focus on improvements and sizing of the teams. • Management of the Organizational area, leading 2 managers and 6 analysts, focus on organizational efficacy of all of the Bank’s Vice-Presidencies, administrating 100% of the headcount budget for the bank’s structure.