Marietta, Georgia, United States
I’m coming out of the pandemic stronger than ever…and following my dreams. After an amazing career of almost 30 years, the last 15 in different management roles, I decided to go back to learning and get Massage Therapy license. Since 2017 I have been working towards my lifelong dream: opening my own business—a place where I could help people. I, myself, desperately needed help with my body after sitting in front of a computer for 10 hours a day and being under a lot of stress on daily basis. I was challenged with depression and anxiety and overcame many personal and professional struggles. Doctors prescribed medications and surgeries, but I needed a different kind of holistic support: mental, physical, and spiritual. And this is where my dream comes from. Energy Works ATL is a holistic, family community center, where you can find it all under one roof. For the physical body we offer massage therapy and wellness classes; for the mental health we offer workshops and group and individual therapy and for the spirit we offer a place to come and reconnect to yourself, to your body, to your own essence. I couldn’t be more excited to embark on this journey and hope that you will follow along! As always, please reach out if you have any questions or interest in learning more about my business.
Atlanta's premier massage therapy and energy service provider where you can find both body-focused and mental health services for adolescents and adults. Our office, services, and products aim to support and enhance every individual's well-being. Check out our hand-picked products such as responsibly sourced gemstones from Latin America and Africa along with the premium KAI CBD line created in a small family farm in Colorado.
Wesco Aircraft (Now dba incora) Fort Worth, TX Sales Manager – Electrical Products – Central Region June 2018 – April 2020 Aircraft manufacturers and aftermarket providers need high-quality and versatile electronic components. That is what Wesco offers with their focused line card of 40+ top manufacturers. Wesco operates a Center of Excellence for Electronic Products in Wichita, KS, handling warehousing, quality management, administration, connector and lighted switch assemblies, and wire cutting and respooling for customers worldwide. • The Electronic Products Group (EPG) accounts for 10-12% of Wesco’s Gross Profit. • Responsible to meet or exceed budget of $27 Million annually for the Central Region by managing 5 inside sales reps and working closely with the Business Development Managers (BDMs) to grow existing accounts and bring in new opportunities. • Consistently grow sales by 10% year-over-year by working closely with our Wichita facility to meet customer’s dock-dates; flow down customer quality requirements, delivery schedules and managing their pipeline to ensure on time delivery of high quality and performance products. • Work closely with different teams and departments to maintain and manage inventory levels and deliver an unparalleled experience in availability, responsiveness and shipping to the customer. • Worked closely with the in-house Value-Added line assembling connectors and lighted switches and delivering high quality product in a short lead-time.
AVIALL Inc. a Boeing Company Atlanta, GA Customer Service Manager - Rotables Manager October 2016 – December 2017 The AVIALL Rotables Department manages all the off-site repair and exchange programs that support all the regions worldwide. We managed exchange pools, Rotables stock and parts brokering to support all 40 plus locations worldwide. We have a diverse capabilities list and core pool supporting general aviation, business aviation, regional and commercial fleets. We also manage pools and programs for helicopter fleets and customers supporting domestic government and military programs. • $25 Million annual sale. Managed 3 lines: 1. Rotables Exchange - kept services and airworthy units in the shelf for immediate exchange; 2. Brokered Repairs - managed the repair process from beginning to end of customer owned units, managing the vendor and terms on behalf of the customer; and 3. Broker sales - we would look in the aftermarket to fulfill customer's needs and manage the purchasing and delivery of the unit to the customer. • Manage a team of 8 people between customer service reps and warehouse. • Direct all operational aspects including P&L management, customer service, human resources, administration and sales in accordance to Aviall’s polices. • Assess local market conditions and identify current and prospective sales opportunities • Develop forecasts, financial objectives and business plans • Meet or exceed goals and metrics • Inventory accuracy of 95.4% on $20M stock. • Inventory management, Vendor Management, and Data and Market analysis
*Contract* - SMJ is a small broker/ distributor owned by Avgroup that specializes in turbine corporate aircraft such as Beechjets, Hawker, Citations, Challengers, and King Airs. Avgroup has been in business since 1971 and has accumulated a large amount of excess inventory, most of it without any airworthiness. This would be a good alternative for customers looking to escape high core charges, or just get serviceable unit outfight at reasonable price as well as core units to support a local rotable pool. My role was to determine, based on market analysis is SMJ would be or not a profitable alternative to move this excess inventory. • Start-up business – As a sister company of Avgroup, Start My Jet, offers a different approach to market un-airworthy and obsolete inventory, offering operators solutions while offsetting high core charges. • Established business relationships with other aviation broker / distributors and end users. • Determined product pricing by utilizing market research data. • Inventory management, Data and Market analysis • Built company’s image, developed processes, procedures and standards.
Note: I worked for Zodiac Services Americas for over 4 years (2012 to 2016) holding different positions and projects, many of them at the same time; therefore many dates on the job history below (from most recent to least) might be overlapping, and the dates are correct. • Lead a team of 3 customer Service representatives • Maintain strong client relationships and acts as the primary point of escalation for all customer service activity. • Regularly review daily activity for the Customer Service / Repair Administrators team to assure that questions have been answered, decisions have been acted upon, and problems have been resolved. • Ensure that Customer Service Representatives / Repair Administrators are trained and knowledgeable on the global processes • Ensure repair quotations and purchase orders are managed to meet expectations. • Conduct Customer field visits and periodic program performance reviews. • Ensure that the department is in compliance with company policies and procedures. • Run, create and presents reports for main customers. • Review monthly sales with accounting and Director of Operations.
• Zodiac Water & Waste Systems -ZWWS- is Zodiac Aerospace largest manufacturing and repair facility. • Manage and prioritize ZWWS repair backlog of 900+ open orders for all worldwide regions (Americas, Europe, Middle East & Asia). • Handled escalations from Zodiac Services front office (Customer Service) regions and their main customers. • Resolved issues and implement corrective actions as needed. • Manage a daily report to communicate statuses and workload prioritizations to the regions and upper management. • Assist on resolving issues with ZWWS’s third party subcontracted vendors (vendor management) • Manage the transfer of some repair capabilities from ZWWS in CA to our repair station in Milwaukee.
• Zodiac Electrical Inserts US, ZEIU, is another of Zodiac Aerospace manufacturing and repair facility not yet integrated within Zodiac Services. • Raised awareness of internal issues and performance to upper management which trigger the creation of “Zodiac Autonomous Cell” which is a team completely dedicated to support Zodiac Service’s needs. • Manage EIU open order backlog for all repair stations worldwide. • Established communication channels with each ZS worldwide repair station and held recurrent conference calls and continuously provide status reports. • Report to upper management plans and progress on each step taken towards improving EIU supply chain. • Solve QA issues that were preventing WWS to receive parts from EIU for repairs. • Co-chair for Component Repairs the ZS-EIU Master Recovery Action Plan