Alena Santos

Senior Real Estate Manager at Brookfield Properties Operated by CBRE

Marina del Rey, California, United States

About

A Property Manager with a demonstrated history of working in the commercial real estate industry. Skilled in Budgeting, Yardi, MRI, Operations Management, Microsoft Excel, and Customer Service. Strong real estate professional with a Bachelor of Arts (B.A.) focused in History from UCLA.

Experience

  • Senior Real Estate Manager at CBRE
    Apr 2024 - Present · 2 yrs 3 mos

  • Senior Property Manager at Brookfield Properties
    Jul 2023 - Present · 3 yrs

  • Senior Property Manager at Lincoln Property Company
    Jun 2021 - Jul 2023 · 2 yrs 2 mos

  • Property Manager at Cushman & Wakefield
    Sep 2018 - Jun 2021 · 2 yrs 10 mos

  • Transwestern (8 yrs 11 mos)
    • Property Manager
      Oct 2009 - Aug 2018 · 8 yrs 11 mos

      - Class A Office, 200,000 sq. ft. ● Property Management – Support all aspects of managing a commercial property consisting of 6 tenants. Responsible for site walks and property inspections, lease abstracting, monthly tenant billing, insurance compliance and vendor coordination. The establishment and maintenance of tenant relationships ensuring that all services sand needs are met and in compliance of leases. ● Asset Management – Preparation of monthly accrual and variance reporting. Assist with management and submittal process for tenant and capital improvements. ● Accounting – Manage all tenant and vendor related accounts payable and receivables, budget preparation and CAM reconciliation. Provide monthly reporting to senior management on all tenant collection matters. ● Facility Management – Work with a team of one engineer, 1 day porter and 3 parking staff members. Manage holiday décor and appreciation events. Maintain compliance documentation for insurance and building systems certifications.

    • Assistant Property Manager
      Aug 2016 - Jan 2018 · 1 yr 6 mos

      Class A Office, 200,000 sq. ft. ● Property Management – Support all aspects of managing a commercial property consisting of 6 tenants. Responsible for site walks, lease abstracting, monthly tenant billing, insurance compliance, vendor coordination and resolution of tenant issues. ● Asset Management – Preparation of monthly accrual and variance reporting. Assist with management and submittal process for tenant and capital improvements. ● Accounting – Manage all tenant and vendor related accounts payable and receivables, budget preparation and CAM reconciliation. Provide monthly reporting to senior management on all tenant collection matters. ● Facility Management – Work with a team of one engineer, 1 day porter and 3 parking staff members. Manage holiday décor and appreciation events. Maintain compliance documentation for insurance and building systems certifications.

    • Assistant Property Manager
      Oct 2014 - Jul 2016 · 1 yr 10 mos

      Class A High Rise, 462,626 sq. ft. ● Property Management – Supported all aspects of managing a commercial property consisting of 22 tenants. Responsible for site walks, lease abstracting, monthly tenant billing, insurance compliance, vendor coordination and resolution of tenant issues. ● Asset Management – Assist with preparation of monthly accrual and variance reporting. Assist with management and submittal process for tenant and capital improvements. ● Accounting – Managed all tenant and vendor related accounts payable and receivables. Provide monthly reporting to senior management on all tenant collection matters. ● Facility Management – Worked with a team of four engineers, 2 day porters and 10 security officers. Implemented and managing work order system to improve efficiency and productivity. Managed holiday décor and appreciation events. Maintain compliance documentation for insurance and building systems certifications.